NY Open Data NY Open Data

created Feb 04, 2014

updated Nov 01, 2016

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Description

The Customer Service Response Index tracks utility performance and identifies the current level of customer service and responsiveness delivered by each utility service provider under the Commission’s jurisdiction with respect to consumer complaints filed with the Commission.

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Category
Energy & Environment
Permissions
Public
Tags
utility, complaint, electric, gas, telecommunications
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Dataset Summary
Organization
Office of Consumer Services
Time Period
Beginning January 2005
Posting Frequency
Monthly
Contact Information
web.questions@dps.ny.gov
Granularity
Service Provider
Dataset Information
Agency
Public Service, Department of
Common Core
Publisher
State of New York
Contact Name
Open Data NY
Contact Email
opendata@its.ny.gov
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