[
{":id":"row-azet_k79u~ge84",":version":"rv-gmmh-9i7h~qybe",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"42","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Sullivan","contractor_size_small_10_large":"Large","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"26","residential_customers_county_1":"Sullivan County","residential_customers_county_2":"Select County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"11","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"6","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"6","number_of_residential_gas_furnaces_tier_3_sold_2013":"0","total_number_of_residential_oil_furnaces_sold_2013":"10","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"10","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_furnace_recommended":"Tier 1","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"Yes","increase_residential_furnaces_hvac_business_knowledge":"Yes","increase_residential_furnaces_new_technology":"Yes","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"5 to 20","number_of_residential_oil_fired_furnaces_serviced_past_year":"Less than 5","total_number_of_residential_gas_boilers_sold_2013":"3","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"3","number_of_residential_gas_boilers_tier_3_sold_2013":"0","total_number_of_residential_oil_boilers_sold_2013":"15","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"15","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_boiler_recommended":"Tier 1","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"Yes","increase_residential_boilers_hvac_business_knowledge":"Yes","increase_residential_boilers_new_technology":"Yes","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"Less than 5","number_of_residential_oil_fired_boilers_serviced_past_year":"5 to 20","total_number_of_residential_gas_tank_water_heaters_sold_2013":"30","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"30","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"2","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"2","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"10","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"10","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Standard efficiency","type_of_residential_oil_tank_water_heater_recommended":"Standard efficiency","type_of_residential_gas_tankless_water_heater_recommended":"Refused","type_of_residential_condensing_gas_water_heater_recommended":"Tier 1","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Yes","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Yes","increase_residential_non_electric_water_heaters_new_technology":"Yes","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"5 to 20","number_of_residential_oil_tank_water_heaters_serviced_2013":"5 to 20","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Refused","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"0","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Programmed Skip","type_of_residential_packaged_central_air_recommended":"Programmed Skip","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"Yes","increase_residential_central_ac_hvac_business_knowledge":"Yes","increase_residential_central_ac_new_technology":"Yes","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Refused","number_of_residential_packaged_central_air_serviced_past_year":"Refused","total_number_of_residential_split_system_heat_pump_sold_2013":"0","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"10","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"10","type_of_residential_split_system_heat_pump_recommended":"Programmed Skip","type_of_residential_packaged_heat_pump_recommended":"Programmed Skip","type_of_residential_ductless_mini_split_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","stock_of_residential_heat_pump":"No","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"Yes","manufacturer_order_of_residential_heat_pump":"No","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"Yes","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"Yes","increase_residential_heat_pumps_hvac_business_knowledge":"Yes","increase_residential_heat_pumps_new_technology":"Yes","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"5 to 20","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Less than 5","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"0%","early_retirement_by_percentage_of_units_residential_boilers":"0%","early_retirement_by_percentage_of_units_tank_water_heaters":"0%","early_retirement_by_percentage_of_units_tankless_water_heaters":"0%","early_retirement_by_percentage_of_units_central_air_conditioners":"0%","early_retirement_by_percentage_of_units_heat_pumps":"0%","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Affirmative answer; training is required","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"Refused","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Very proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Rarely done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Usually not done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Always conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Usually Not Conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"Don't Know","awareness_of_new_federal_standards_for_non_electric_heating":"Yes","awareness_of_new_federal_standards_for_water_heaters":"Yes"},
{":id":"row-8r98-xax9_ane4",":version":"rv-bugd_sunt~xg52",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"39","month_of_survey_completion":"September","survey_completion":"0","contractor_county":"Westchester","contractor_size_small_10_large":"Large","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"30","residential_customers_county_1":"Westchester County","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"Refused","number_of_part_time_employees_in_new_york":"Refused","number_of_seasonal_employees_in_new_york":"Refused","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"2344","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"781","number_of_residential_gas_furances_tier_2_sold_2013":"781","number_of_residential_gas_furnaces_tier_3_sold_2013":"782","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_furnace_recommended":"Programmed Skip","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"No","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"Yes","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"Refused","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"1000","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"200","number_of_residential_gas_boilers_tier_1_sold_2013":"400","number_of_residential_gas_boilers_tier_2_sold_2013":"400","number_of_residential_gas_boilers_tier_3_sold_2013":"400","total_number_of_residential_oil_boilers_sold_2013":"500","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"1600","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_boiler_recommended":"Tier 1","stock_of_residential_boilers":"Yes","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"Yes","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"Less than 5","number_of_residential_oil_fired_boilers_serviced_past_year":"Refused","total_number_of_residential_gas_tank_water_heaters_sold_2013":"30","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"15","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"15","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"50","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"50","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"5","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"5","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_tank_water_heater_recommended":"Programmed Skip","type_of_residential_gas_tankless_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_condensing_gas_water_heater_recommended":"Tier 1","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Yes","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"Less than 5","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Less than 5","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"800","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_central_air_tier_1_sold_2013":"200","number_of_residential_split_system_central_air_tier_2_sold_2013":"400","number_of_residential_split_system_central_air_tier_3_sold_2013":"200","total_number_of_residential_packaged_central_air_sold_2013":"500","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"500","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"Yes","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Refused","number_of_residential_packaged_central_air_serviced_past_year":"Refused","total_number_of_residential_split_system_heat_pump_sold_2013":"100","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"50","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"50","total_number_of_residential_packaged_heat_pump_sold_2013":"50","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"25","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"25","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"0","type_of_residential_split_system_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_ductless_mini_split_heat_pump_recommended":"Programmed Skip","stock_of_residential_heat_pump":"No","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"Yes","manufacturer_order_of_residential_heat_pump":"No","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"No","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"Yes","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"Yes","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Refused","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"0%","early_retirement_by_percentage_of_units_residential_boilers":"0%","early_retirement_by_percentage_of_units_tank_water_heaters":"0%","early_retirement_by_percentage_of_units_tankless_water_heaters":"0%","early_retirement_by_percentage_of_units_central_air_conditioners":"0%","early_retirement_by_percentage_of_units_heat_pumps":"0%","number_of_wi_fi_thermostats_sold_past_year":"Refused","number_of_wi_fi_thermostats_installed_past_year":"Refused","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.75%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.9%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.9%","percentage_water_heaters_sold_with_heat_pump_past_year":"0.2%","industry_reference_acca":"Affirmative answer; source is used","industry_reference_ashrae":"Affirmative answer; source is used","industry_reference_phcc":"Affirmative answer; source is used","industry_reference_nate":"Affirmative answer; source is used","industry_reference_bpi":"Affirmative answer; source is used","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Affirmative answer; training is required","required_technician_training_plumbing":"Affirmative answer; training is required","required_technician_training_acca":"Affirmative answer; training is required","required_technician_training_ahri":"Affirmative answer; training is required","required_technician_training_utility_sponsored":"Affirmative answer; training is required","required_technician_training_other":"Answer not chosen","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Affirmative answer; training is required","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Not Sure","company_skill_level_sizing_new_systems":"Refused","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Refused","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Refused","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Refused","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Refused","familiarity_with_non_electric_heating_programs":"Refused","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"Refused","awareness_of_new_federal_standards_for_water_heaters":"Refused"},
{":id":"row-zi5r_n7mq-uxkh",":version":"rv-jr6y~2w9k~6r2v",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"44","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Monroe","contractor_size_small_10_large":"Large","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"30","residential_customers_county_1":"Refused","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"25","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Not too familiar","total_number_of_residential_gas_furnaces_sold_2013":"250","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"50","number_of_residential_gas_furnaces_tier_3_sold_2013":"200","total_number_of_residential_oil_furnaces_sold_2013":"25","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"25","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_furnace_recommended":"Tier 1","stock_of_residential_furnaces":"Yes","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"Yes","increase_residential_furnaces_hvac_business_knowledge":"Yes","increase_residential_furnaces_new_technology":"Yes","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"21 to 50","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"75","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"0","number_of_residential_gas_boilers_tier_3_sold_2013":"75","total_number_of_residential_oil_boilers_sold_2013":"10","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"10","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_boiler_recommended":"Tier 1","stock_of_residential_boilers":"Yes","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"Yes","increase_residential_boilers_hvac_business_knowledge":"Yes","increase_residential_boilers_new_technology":"Yes","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"9","number_of_residential_oil_fired_boilers_serviced_past_year":"9","total_number_of_residential_gas_tank_water_heaters_sold_2013":"500","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"250","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"250","total_number_of_residential_oil_tank_water_heaters_sold_2013":"5","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"5","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"40","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"40","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_tank_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_tankless_water_heater_recommended":"Programmed Skip","type_of_residential_condensing_gas_water_heater_recommended":"Tier 1","stock_of_residential_non_electric_water_heaters":"Yes","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Yes","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Yes","increase_residential_non_electric_water_heaters_new_technology":"Yes","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"Refused","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Less than 5","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"75","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_central_air_tier_1_sold_2013":"50","number_of_residential_split_system_central_air_tier_2_sold_2013":"25","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_central_air_recommended":"Programmed Skip","stock_of_residential_central_air":"Yes","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"Yes","increase_residential_central_ac_hvac_business_knowledge":"Yes","increase_residential_central_ac_new_technology":"Yes","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Refused","number_of_residential_packaged_central_air_serviced_past_year":"Refused","total_number_of_residential_split_system_heat_pump_sold_2013":"25","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"25","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"40","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"40","type_of_residential_split_system_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_heat_pump_recommended":"Programmed Skip","type_of_residential_ductless_mini_split_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","stock_of_residential_heat_pump":"Yes","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"Yes","manufacturer_order_of_residential_heat_pump":"No","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"Yes","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"Yes","increase_residential_heat_pumps_hvac_business_knowledge":"Yes","increase_residential_heat_pumps_new_technology":"Yes","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Refused","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Refused","number_of_wi_fi_thermostats_installed_past_year":"Refused","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.2%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.2%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.2%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"Affirmative answer; source is used","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"Refused","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Affirmative answer; training is required","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"Refused","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Very proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Often done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Often done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Usually not done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Often conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Rarely conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"Don't Know","awareness_of_new_federal_standards_for_non_electric_heating":"Not sure","awareness_of_new_federal_standards_for_water_heaters":"Not sure"},
{":id":"row-rk3e.t6sk_rfvy",":version":"rv-aw2w~yg6r_rf9b",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"43","month_of_survey_completion":"September","survey_completion":"0","contractor_county":"Clinton","contractor_size_small_10_large":"Large","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"67","residential_customers_county_1":"Clinton County","residential_customers_county_2":"Essex County","residential_customers_county_3":"Franklin County","residential_customers_county_4":"St. Lawrence County","residential_customers_county_5":"Hamilton County","number_of_full_time_employees_in_new_york":"50","number_of_part_time_employees_in_new_york":"3","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Not too familiar","total_number_of_residential_gas_furnaces_sold_2013":"50","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"0","number_of_residential_gas_furnaces_tier_3_sold_2013":"50","total_number_of_residential_oil_furnaces_sold_2013":"40","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"40","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_furnace_recommended":"Tier 1","stock_of_residential_furnaces":"Yes","store_purchase_of_residential_furnaces":"Yes","distributor_order_of_residential_furnaces":"No","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"Yes","increase_residential_furnaces_federal_tax_credits":"Yes","increase_residential_furnaces_rebates_and_incentives":"Yes","increase_residential_furnaces_hvac_business_knowledge":"Yes","increase_residential_furnaces_new_technology":"Yes","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"Less than 5","number_of_residential_oil_fired_furnaces_serviced_past_year":"5 to 20","total_number_of_residential_gas_boilers_sold_2013":"100","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"0","number_of_residential_gas_boilers_tier_3_sold_2013":"100","total_number_of_residential_oil_boilers_sold_2013":"50","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"50","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_boiler_recommended":"Tier 1","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"Yes","distributor_order_of_residential_boilers":"No","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"Yes","increase_residential_boilers_federal_tax_credits":"Yes","increase_residential_boilers_rebates_and_incentives":"Yes","increase_residential_boilers_hvac_business_knowledge":"Yes","increase_residential_boilers_new_technology":"Yes","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"Less than 5","number_of_residential_oil_fired_boilers_serviced_past_year":"Less than 5","total_number_of_residential_gas_tank_water_heaters_sold_2013":"50","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"10","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"20","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"20","total_number_of_residential_oil_tank_water_heaters_sold_2013":"10","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"10","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"25","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"25","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"5","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"5","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_tank_water_heater_recommended":"Tier 1","type_of_residential_gas_tankless_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_condensing_gas_water_heater_recommended":"Standard efficiency","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"No","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"Yes","increase_residential_non_electric_water_heaters_federal_tax_credits":"Yes","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Yes","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Yes","increase_residential_non_electric_water_heaters_new_technology":"Yes","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"Less than 5","number_of_residential_oil_tank_water_heaters_serviced_2013":"Less than 5","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Less than 5","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"35","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_central_air_tier_1_sold_2013":"2","number_of_residential_split_system_central_air_tier_2_sold_2013":"3","number_of_residential_split_system_central_air_tier_3_sold_2013":"30","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_central_air_recommended":"Programmed Skip","stock_of_residential_central_air":"Yes","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"Yes","increase_residential_central_ac_federal_tax_credits":"Yes","increase_residential_central_ac_rebates_and_incentives":"Yes","increase_residential_central_ac_hvac_business_knowledge":"Yes","increase_residential_central_ac_new_technology":"Yes","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"5 to 20","number_of_residential_packaged_central_air_serviced_past_year":"Refused","total_number_of_residential_split_system_heat_pump_sold_2013":"0","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"35","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"35","type_of_residential_split_system_heat_pump_recommended":"Programmed Skip","type_of_residential_packaged_heat_pump_recommended":"Programmed Skip","type_of_residential_ductless_mini_split_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","stock_of_residential_heat_pump":"Yes","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"No","manufacturer_order_of_residential_heat_pump":"Yes","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"Yes","increase_residential_heat_pumps_federal_standards":"Yes","increase_residential_heat_pumps_federal_tax_credits":"Yes","increase_residential_heat_pumps_rebates_and_incentives":"Yes","increase_residential_heat_pumps_hvac_business_knowledge":"Yes","increase_residential_heat_pumps_new_technology":"Yes","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Less than 5","observed_increase_in_early_retirement_of_equipment":"Refused","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Refused","number_of_wi_fi_thermostats_installed_past_year":"Refused","number_of_boiler_reset_controls_sold_past_year":"Programmed Skip","number_of_boiler_reset_controls_installed_past_year":"Programmed Skip","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0.01%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"Refused","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Refused","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Refused","company_skill_level_sizing_new_systems":"Refused","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Refused","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Refused","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Refused","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Refused","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"Don't Know","awareness_of_new_federal_standards_for_non_electric_heating":"Not sure","awareness_of_new_federal_standards_for_water_heaters":"Not sure"},
{":id":"row-nmnv_5knz.7trj",":version":"rv-mssr.pvf7~dyb2",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"40","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Nassau","contractor_size_small_10_large":"Large","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"45","residential_customers_county_1":"Nassau County","residential_customers_county_2":"Suffolk County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"22","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"25","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"5","number_of_residential_gas_furnaces_tier_1_sold_2013":"10","number_of_residential_gas_furances_tier_2_sold_2013":"10","number_of_residential_gas_furnaces_tier_3_sold_2013":"0","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_furnace_recommended":"Programmed Skip","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"Yes","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"Yes","increase_residential_furnaces_hvac_business_knowledge":"Yes","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"21 to 50","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"60","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"24","number_of_residential_gas_boilers_tier_2_sold_2013":"36","number_of_residential_gas_boilers_tier_3_sold_2013":"0","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_boiler_recommended":"Programmed Skip","stock_of_residential_boilers":"Refused","store_purchase_of_residential_boilers":"Refused","distributor_order_of_residential_boilers":"Refused","manufacturer_order_of_residential_boilers":"Refused","other_source_of_residential_boilers":"Refused","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"Yes","increase_residential_boilers_hvac_business_knowledge":"Yes","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"5 to 20","number_of_residential_oil_fired_boilers_serviced_past_year":"Refused","total_number_of_residential_gas_tank_water_heaters_sold_2013":"15","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"5","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"10","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"25","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"25","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"5","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"5","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_tank_water_heater_recommended":"Don\u0092t know","type_of_residential_gas_tankless_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_condensing_gas_water_heater_recommended":"Tier 1","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"Yes","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Yes","increase_residential_non_electric_water_heaters_new_technology":"Yes","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"5 to 20","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Less than 5","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"30","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_central_air_tier_1_sold_2013":"10","number_of_residential_split_system_central_air_tier_2_sold_2013":"10","number_of_residential_split_system_central_air_tier_3_sold_2013":"10","total_number_of_residential_packaged_central_air_sold_2013":"9","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"9","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"Yes","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"Yes","increase_residential_central_ac_hvac_business_knowledge":"Yes","increase_residential_central_ac_new_technology":"Yes","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Less than 5","number_of_residential_packaged_central_air_serviced_past_year":"Less than 5","total_number_of_residential_split_system_heat_pump_sold_2013":"6","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"6","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"25","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"10","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"15","type_of_residential_split_system_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_heat_pump_recommended":"Programmed Skip","type_of_residential_ductless_mini_split_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","stock_of_residential_heat_pump":"No","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"No","manufacturer_order_of_residential_heat_pump":"No","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"Yes","increase_residential_heat_pumps_federal_standards":"Yes","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"Yes","increase_residential_heat_pumps_hvac_business_knowledge":"Yes","increase_residential_heat_pumps_new_technology":"Yes","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Less than 5","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"5 to 20","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"50","number_of_wi_fi_thermostats_installed_past_year":"0","number_of_boiler_reset_controls_sold_past_year":"45","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.8%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.8%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.8%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"Yes","required_technician_training_electrical":"Affirmative answer; training is required","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Affirmative answer; training is required","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Affirmative answer; training is required","required_technician_training_other":"Answer not chosen","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Affirmative answer; training is required","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Refused","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Very proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Rarely done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Often done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Always done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Often conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Usually Not Conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"Don't Know","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-cbku~evxy_wtcf",":version":"rv-3mev_grat~dcb2",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"47","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Jefferson","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"13","residential_customers_county_1":"Jefferson County","residential_customers_county_2":"Lewis County","residential_customers_county_3":"St. Lawrence County","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"1","number_of_part_time_employees_in_new_york":"1","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"7","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"2","number_of_residential_gas_furnaces_tier_3_sold_2013":"5","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_furnace_recommended":"Tier 1","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"No","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"Yes","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"Less than 5","number_of_residential_oil_fired_furnaces_serviced_past_year":"5 to 20","total_number_of_residential_gas_boilers_sold_2013":"16","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"0","number_of_residential_gas_boilers_tier_3_sold_2013":"16","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_boiler_recommended":"Tier 1","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"Yes","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"21 to 50","number_of_residential_oil_fired_boilers_serviced_past_year":"5 to 20","total_number_of_residential_gas_tank_water_heaters_sold_2013":"8","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"8","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"4","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_tank_water_heater_recommended":"Programmed Skip","type_of_residential_gas_tankless_water_heater_recommended":"Tier 1","type_of_residential_condensing_gas_water_heater_recommended":"Tier 1","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Yes","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"Yes","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"Less than 5","number_of_residential_oil_tank_water_heaters_serviced_2013":"Less than 5","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Less than 5","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Less than 5","total_number_of_residential_split_system_central_air_sold_2013":"2","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"2","total_number_of_residential_packaged_central_air_sold_2013":"3","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"3","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"Yes","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Less than 5","number_of_residential_packaged_central_air_serviced_past_year":"Less than 5","total_number_of_residential_split_system_heat_pump_sold_2013":"0","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"2","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"2","type_of_residential_split_system_heat_pump_recommended":"Programmed Skip","type_of_residential_packaged_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_ductless_mini_split_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","stock_of_residential_heat_pump":"No","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"Yes","manufacturer_order_of_residential_heat_pump":"No","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"Yes","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"No","increase_residential_heat_pumps_hvac_business_knowledge":"Yes","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Less than 5","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Less than 5","observed_increase_in_early_retirement_of_equipment":"Yes","early_retirement_by_percentage_of_units_residential_furnaces":"0.15%","early_retirement_by_percentage_of_units_residential_boilers":"0.75%","early_retirement_by_percentage_of_units_tank_water_heaters":"0%","early_retirement_by_percentage_of_units_tankless_water_heaters":"0%","early_retirement_by_percentage_of_units_central_air_conditioners":"0%","early_retirement_by_percentage_of_units_heat_pumps":"0%","number_of_wi_fi_thermostats_sold_past_year":"18","number_of_wi_fi_thermostats_installed_past_year":"18","number_of_boiler_reset_controls_sold_past_year":"25","number_of_boiler_reset_controls_installed_past_year":"25","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Somewhat proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Rarely done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Sometimes done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Sometimes conducted","familiarity_with_non_electric_heating_programs":"Very familiar","percentage_of_equipment_incentivized_by_programs":"0.25%","awareness_of_new_federal_standards_for_non_electric_heating":"Yes","awareness_of_new_federal_standards_for_water_heaters":"Refused"},
{":id":"row-jk7w-j3ib_rawg",":version":"rv-r4ct-bdie_jdrr",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"31","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Erie","contractor_size_small_10_large":"Large","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"132","residential_customers_county_1":"Onondaga County","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"39","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"150","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"50","number_of_residential_gas_furnaces_tier_3_sold_2013":"100","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_furnace_recommended":"Programmed Skip","stock_of_residential_furnaces":"Yes","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"No","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"More than 100","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"Refused","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_boilers_tier_1_sold_2013":"Refused","number_of_residential_gas_boilers_tier_2_sold_2013":"Refused","number_of_residential_gas_boilers_tier_3_sold_2013":"Refused","total_number_of_residential_oil_boilers_sold_2013":"Refused","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_boilers_tier_1_sold_2013":"Refused","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Refused","type_of_residential_oil_boiler_recommended":"Refused","stock_of_residential_boilers":"Yes","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"No","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"Refused","number_of_residential_oil_fired_boilers_serviced_past_year":"Refused","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Refused","type_of_residential_oil_tank_water_heater_recommended":"Refused","type_of_residential_gas_tankless_water_heater_recommended":"Refused","type_of_residential_condensing_gas_water_heater_recommended":"Refused","stock_of_residential_non_electric_water_heaters":"Yes","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"No","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"Refused","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Refused","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"150","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"130","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"20","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_central_air_recommended":"Programmed Skip","stock_of_residential_central_air":"Yes","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"More than 100","number_of_residential_packaged_central_air_serviced_past_year":"Refused","total_number_of_residential_split_system_heat_pump_sold_2013":"Refused","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_packaged_heat_pump_sold_2013":"Refused","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Refused","type_of_residential_split_system_heat_pump_recommended":"Programmed Skip","type_of_residential_packaged_heat_pump_recommended":"Programmed Skip","type_of_residential_ductless_mini_split_heat_pump_recommended":"Programmed Skip","stock_of_residential_heat_pump":"Yes","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"No","manufacturer_order_of_residential_heat_pump":"No","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"Yes","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"No","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Refused","observed_increase_in_early_retirement_of_equipment":"Yes","early_retirement_by_percentage_of_units_residential_furnaces":"0.2%","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"5","number_of_wi_fi_thermostats_installed_past_year":"30","number_of_boiler_reset_controls_sold_past_year":"10","number_of_boiler_reset_controls_installed_past_year":"10","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.02%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"Yes","required_technician_training_electrical":"Affirmative answer; training is required","required_technician_training_plumbing":"Affirmative answer; training is required","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Affirmative answer; training is required","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"No","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Sometimes done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Always conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Always conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"Refused","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"Yes"},
{":id":"row-3dp8.mg8w.46h3",":version":"rv-yzwe~tzaz.gp6n",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"37","month_of_survey_completion":"September","survey_completion":"0","contractor_county":"St. Lawrence","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"30","residential_customers_county_1":"Jefferson County","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"8","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Refused","total_number_of_residential_gas_furnaces_sold_2013":"Refused","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_1_sold_2013":"Refused","number_of_residential_gas_furances_tier_2_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_3_sold_2013":"Refused","total_number_of_residential_oil_furnaces_sold_2013":"Refused","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_furnaces_tier_1_sold_2013":"Refused","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Refused","type_of_residential_oil_furnace_recommended":"Refused","stock_of_residential_furnaces":"Yes","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"No","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"Refused","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"Refused","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_boilers_tier_1_sold_2013":"Refused","number_of_residential_gas_boilers_tier_2_sold_2013":"Refused","number_of_residential_gas_boilers_tier_3_sold_2013":"Refused","total_number_of_residential_oil_boilers_sold_2013":"Refused","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_boilers_tier_1_sold_2013":"Refused","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Refused","type_of_residential_oil_boiler_recommended":"Refused","stock_of_residential_boilers":"Yes","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"Refused","number_of_residential_oil_fired_boilers_serviced_past_year":"Refused","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Refused","type_of_residential_oil_tank_water_heater_recommended":"Refused","type_of_residential_gas_tankless_water_heater_recommended":"Refused","type_of_residential_condensing_gas_water_heater_recommended":"Refused","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"No","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"Yes","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"Refused","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Refused","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"Refused","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_1_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_2_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_3_sold_2013":"Refused","total_number_of_residential_packaged_central_air_sold_2013":"Refused","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_1_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_2_sold_2013":"Refused","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Refused","type_of_residential_packaged_central_air_recommended":"Refused","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"Yes","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Refused","number_of_residential_packaged_central_air_serviced_past_year":"Refused","total_number_of_residential_split_system_heat_pump_sold_2013":"Refused","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_packaged_heat_pump_sold_2013":"Refused","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Refused","type_of_residential_split_system_heat_pump_recommended":"Refused","type_of_residential_packaged_heat_pump_recommended":"Refused","type_of_residential_ductless_mini_split_heat_pump_recommended":"Refused","stock_of_residential_heat_pump":"No","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"Yes","manufacturer_order_of_residential_heat_pump":"No","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"No","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"No","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"Yes","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Refused","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"2","number_of_wi_fi_thermostats_installed_past_year":"2","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.15%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"Affirmative answer; source is used","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"No","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Very proficient","company_skill_level_system_refrigerant":"Somewhat proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Often done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Rarely conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Rarely conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.1%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"Refused"},
{":id":"row-dasi-ua8n~t3u8",":version":"rv-y3ms.kcnm_eb7a",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"32","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Monroe","contractor_size_small_10_large":"Small","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"11","residential_customers_county_1":"Monroe County","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"1","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"6","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"0","number_of_residential_gas_furnaces_tier_3_sold_2013":"6","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_furnace_recommended":"Programmed Skip","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Refused","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"No","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"21 to 50","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"1","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"1","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"0","number_of_residential_gas_boilers_tier_3_sold_2013":"0","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Standard efficiency","type_of_residential_oil_boiler_recommended":"Programmed Skip","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"5 to 20","number_of_residential_oil_fired_boilers_serviced_past_year":"Refused","total_number_of_residential_gas_tank_water_heaters_sold_2013":"10","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"10","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"2","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Don't Know","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Don't Know","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Standard efficiency","type_of_residential_oil_tank_water_heater_recommended":"Programmed Skip","type_of_residential_gas_tankless_water_heater_recommended":"Tier 1","type_of_residential_condensing_gas_water_heater_recommended":"Programmed Skip","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"5 to 20","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"5 to 20","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_2_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_packaged_central_air_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_2_sold_2013":"Programmed Skip","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Refused","type_of_residential_packaged_central_air_recommended":"Refused","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Refused","number_of_residential_packaged_central_air_serviced_past_year":"Refused","total_number_of_residential_split_system_heat_pump_sold_2013":"0","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"6","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"6","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"0","type_of_residential_split_system_heat_pump_recommended":"Refused","type_of_residential_packaged_heat_pump_recommended":"Standard efficiency","type_of_residential_ductless_mini_split_heat_pump_recommended":"Refused","stock_of_residential_heat_pump":"No","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"Yes","manufacturer_order_of_residential_heat_pump":"No","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"No","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"No","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Less than 5","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Refused","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"Programmed Skip","number_of_boiler_reset_controls_installed_past_year":"Programmed Skip","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"No","company_skill_level_sizing_new_systems":"Somewhat proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Somewhat proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Refused","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Usually not done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Rarely conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Usually Not Conducted","familiarity_with_non_electric_heating_programs":"Not at all familiar","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"Not sure","awareness_of_new_federal_standards_for_water_heaters":"Not sure"},
{":id":"row-mxc9_x2qu_hvur",":version":"rv-i77j~4as7-brq9",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"5","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Warren","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"1%","percentage_of_residential_business_multifamily_low_rise":"0%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"21","residential_customers_county_1":"Warren County","residential_customers_county_2":"Washington County","residential_customers_county_3":"Saratoga County","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"10","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Not at all familiar","total_number_of_residential_gas_furnaces_sold_2013":"170","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"8","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"34","number_of_residential_gas_furnaces_tier_3_sold_2013":"128","total_number_of_residential_oil_furnaces_sold_2013":"2","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"2","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"Yes","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"40","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"8","number_of_residential_gas_boilers_tier_1_sold_2013":"8","number_of_residential_gas_boilers_tier_2_sold_2013":"24","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"12","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"12","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"45","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"26","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"29","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"1","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"1","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"15","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"15","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Tier 1","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"21 to 50","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"120","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"114","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"6","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"51 to 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"0","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"50","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"50","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"10","number_of_wi_fi_thermostats_installed_past_year":"10","number_of_boiler_reset_controls_sold_past_year":"25","number_of_boiler_reset_controls_installed_past_year":"25","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.07%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.03%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.08%","percentage_water_heaters_sold_with_heat_pump_past_year":"0.01%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Somewhat proficient","company_skill_level_system_efficiencies":"Very proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Often done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Usually not done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Often conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Often conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.5%","awareness_of_new_federal_standards_for_non_electric_heating":"Yes","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-i48j-a477-fs3i",":version":"rv-cqqx_vpkx~x7hf",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"45","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Madison","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"40","residential_customers_county_1":"Onondaga County","residential_customers_county_2":"Madison County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"2","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Not at all familiar","total_number_of_residential_gas_furnaces_sold_2013":"15","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"2","number_of_residential_gas_furnaces_tier_3_sold_2013":"13","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Standard efficiency","type_of_residential_oil_furnace_recommended":"Programmed Skip","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"No","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"No","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"51 to 100","number_of_residential_oil_fired_furnaces_serviced_past_year":"Less than 5","total_number_of_residential_gas_boilers_sold_2013":"3","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"2","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"1","number_of_residential_gas_boilers_tier_3_sold_2013":"0","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Standard efficiency","type_of_residential_oil_boiler_recommended":"Programmed Skip","stock_of_residential_boilers":"Refused","store_purchase_of_residential_boilers":"Refused","distributor_order_of_residential_boilers":"Refused","manufacturer_order_of_residential_boilers":"Refused","other_source_of_residential_boilers":"Refused","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"5 to 20","number_of_residential_oil_fired_boilers_serviced_past_year":"Less than 5","total_number_of_residential_gas_tank_water_heaters_sold_2013":"28","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"28","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Standard efficiency","type_of_residential_oil_tank_water_heater_recommended":"Programmed Skip","type_of_residential_gas_tankless_water_heater_recommended":"Refused","type_of_residential_condensing_gas_water_heater_recommended":"Refused","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"No","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"No","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"Yes","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"5 to 20","number_of_residential_oil_tank_water_heaters_serviced_2013":"Less than 5","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Less than 5","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Less than 5","total_number_of_residential_split_system_central_air_sold_2013":"10","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"2","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"8","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_central_air_recommended":"Programmed Skip","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"Yes","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"21 to 50","number_of_residential_packaged_central_air_serviced_past_year":"Less than 5","total_number_of_residential_split_system_heat_pump_sold_2013":"0","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"0","type_of_residential_split_system_heat_pump_recommended":"Programmed Skip","type_of_residential_packaged_heat_pump_recommended":"Programmed Skip","type_of_residential_ductless_mini_split_heat_pump_recommended":"Programmed Skip","stock_of_residential_heat_pump":"Programmed Skip","store_purchase_of_residential_heat_pump":"Programmed Skip","distributor_order_of_residential_heat_pump":"Programmed Skip","manufacturer_order_of_residential_heat_pump":"Programmed Skip","other_source_of_residential_heat_pump":"Programmed Skip","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"No","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"No","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Refused","observed_increase_in_early_retirement_of_equipment":"Yes","early_retirement_by_percentage_of_units_residential_furnaces":"0.7%","early_retirement_by_percentage_of_units_residential_boilers":"0.9%","early_retirement_by_percentage_of_units_tank_water_heaters":"0.1%","early_retirement_by_percentage_of_units_tankless_water_heaters":"Refused","early_retirement_by_percentage_of_units_central_air_conditioners":"0.1%","early_retirement_by_percentage_of_units_heat_pumps":"Refused","number_of_wi_fi_thermostats_sold_past_year":"6","number_of_wi_fi_thermostats_installed_past_year":"6","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.2%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"Affirmative answer; source is used","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"No","company_skill_level_sizing_new_systems":"Somewhat proficient","company_skill_level_air_distribution_systems":"Very proficient","company_skill_level_system_efficiencies":"Very proficient","company_skill_level_system_refrigerant":"Not very proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Rarely done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Often done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Rarely done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Usually not done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Usually Not Conducted","familiarity_with_non_electric_heating_programs":"Not at all familiar","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"Yes","awareness_of_new_federal_standards_for_water_heaters":"Refused"},
{":id":"row-z4mi~5yrv.cex2",":version":"rv-ieh9-rmx7-ryw7",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"38","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Suffolk","contractor_size_small_10_large":"Large","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"64","residential_customers_county_1":"Suffolk County","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"10","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"1","familiarity_with_tiered_efficiency_levels":"Not too familiar","total_number_of_residential_gas_furnaces_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_1_sold_2013":"Programmed Skip","number_of_residential_gas_furances_tier_2_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_oil_furnaces_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_tier_1_sold_2013":"Programmed Skip","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Programmed Skip","type_of_residential_oil_furnace_recommended":"Programmed Skip","stock_of_residential_furnaces":"Programmed Skip","store_purchase_of_residential_furnaces":"Programmed Skip","distributor_order_of_residential_furnaces":"Programmed Skip","manufacturer_order_of_residential_furnaces":"Programmed Skip","other_source_of_residential_furnaces":"Programmed Skip","expect_increase_in_efficient_residential_furnaces_sales":"Programmed Skip","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"Refused","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"2000","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"100","number_of_residential_gas_boilers_tier_2_sold_2013":"1500","number_of_residential_gas_boilers_tier_3_sold_2013":"400","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_boiler_recommended":"Programmed Skip","stock_of_residential_boilers":"Yes","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"Yes","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"Yes","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"Less than 5","number_of_residential_oil_fired_boilers_serviced_past_year":"Refused","total_number_of_residential_gas_tank_water_heaters_sold_2013":"30","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"15","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"15","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"50","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"50","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"5","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"5","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_tank_water_heater_recommended":"Programmed Skip","type_of_residential_gas_tankless_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_condensing_gas_water_heater_recommended":"Tier 1","stock_of_residential_non_electric_water_heaters":"Yes","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Yes","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"Less than 5","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Less than 5","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_2_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_packaged_central_air_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_2_sold_2013":"Programmed Skip","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Programmed Skip","type_of_residential_packaged_central_air_recommended":"Programmed Skip","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Refused","number_of_residential_packaged_central_air_serviced_past_year":"Refused","total_number_of_residential_split_system_heat_pump_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_packaged_heat_pump_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Programmed Skip","type_of_residential_split_system_heat_pump_recommended":"Programmed Skip","type_of_residential_packaged_heat_pump_recommended":"Programmed Skip","type_of_residential_ductless_mini_split_heat_pump_recommended":"Programmed Skip","stock_of_residential_heat_pump":"Programmed Skip","store_purchase_of_residential_heat_pump":"Programmed Skip","distributor_order_of_residential_heat_pump":"Programmed Skip","manufacturer_order_of_residential_heat_pump":"Programmed Skip","other_source_of_residential_heat_pump":"Programmed Skip","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"No","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"No","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Refused","observed_increase_in_early_retirement_of_equipment":"Yes","early_retirement_by_percentage_of_units_residential_furnaces":"0%","early_retirement_by_percentage_of_units_residential_boilers":"0.25%","early_retirement_by_percentage_of_units_tank_water_heaters":"0.25%","early_retirement_by_percentage_of_units_tankless_water_heaters":"0.25%","early_retirement_by_percentage_of_units_central_air_conditioners":"0%","early_retirement_by_percentage_of_units_heat_pumps":"0%","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"Programmed Skip","number_of_boiler_reset_controls_installed_past_year":"Programmed Skip","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"Affirmative answer; source is used","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Refused","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Very proficient","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Very proficient","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Refused","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Refused","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Sometimes conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.8%","awareness_of_new_federal_standards_for_non_electric_heating":"Yes","awareness_of_new_federal_standards_for_water_heaters":"Yes"},
{":id":"row-8xtr-chdq~kciq",":version":"rv-vnue_s9ea-yih8",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"35","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Bronx","contractor_size_small_10_large":"Small","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"20","residential_customers_county_1":"Westchester County","residential_customers_county_2":"New York County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"10","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Not at all familiar","total_number_of_residential_gas_furnaces_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_1_sold_2013":"Programmed Skip","number_of_residential_gas_furances_tier_2_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_oil_furnaces_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_tier_1_sold_2013":"Programmed Skip","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Programmed Skip","type_of_residential_oil_furnace_recommended":"Programmed Skip","stock_of_residential_furnaces":"Programmed Skip","store_purchase_of_residential_furnaces":"Programmed Skip","distributor_order_of_residential_furnaces":"Programmed Skip","manufacturer_order_of_residential_furnaces":"Programmed Skip","other_source_of_residential_furnaces":"Programmed Skip","expect_increase_in_efficient_residential_furnaces_sales":"Programmed Skip","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"Refused","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"5","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"3","number_of_residential_gas_boilers_tier_2_sold_2013":"0","number_of_residential_gas_boilers_tier_3_sold_2013":"2","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_boiler_recommended":"Refused","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"5 to 20","number_of_residential_oil_fired_boilers_serviced_past_year":"Refused","total_number_of_residential_gas_tank_water_heaters_sold_2013":"10","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"10","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Programmed Skip","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Programmed Skip","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Programmed Skip","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Programmed Skip","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_tank_water_heater_recommended":"Programmed Skip","type_of_residential_gas_tankless_water_heater_recommended":"Programmed Skip","type_of_residential_condensing_gas_water_heater_recommended":"Programmed Skip","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"Less than 5","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Refused","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_2_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_packaged_central_air_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_2_sold_2013":"Programmed Skip","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Programmed Skip","type_of_residential_packaged_central_air_recommended":"Programmed Skip","stock_of_residential_central_air":"Programmed Skip","store_purchase_of_residential_central_air":"Programmed Skip","distributor_order_of_residential_central_air":"Programmed Skip","manufacturer_order_of_residential_central_air":"Programmed Skip","other_source_of_residential_central_air":"Programmed Skip","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Refused","number_of_residential_packaged_central_air_serviced_past_year":"Refused","total_number_of_residential_split_system_heat_pump_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_packaged_heat_pump_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Programmed Skip","type_of_residential_split_system_heat_pump_recommended":"Refused","type_of_residential_packaged_heat_pump_recommended":"Refused","type_of_residential_ductless_mini_split_heat_pump_recommended":"Refused","stock_of_residential_heat_pump":"Programmed Skip","store_purchase_of_residential_heat_pump":"Programmed Skip","distributor_order_of_residential_heat_pump":"Programmed Skip","manufacturer_order_of_residential_heat_pump":"Programmed Skip","other_source_of_residential_heat_pump":"Programmed Skip","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"No","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"No","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Refused","observed_increase_in_early_retirement_of_equipment":"Yes","early_retirement_by_percentage_of_units_residential_furnaces":"0%","early_retirement_by_percentage_of_units_residential_boilers":"0.05%","early_retirement_by_percentage_of_units_tank_water_heaters":"0.05%","early_retirement_by_percentage_of_units_tankless_water_heaters":"0%","early_retirement_by_percentage_of_units_central_air_conditioners":"0%","early_retirement_by_percentage_of_units_heat_pumps":"0%","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"4","number_of_boiler_reset_controls_installed_past_year":"4","percentage_furnace_sales_oil_to_gas_conversions_past_year":"Programmed Skip","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"Programmed Skip","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"No","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Not Sure","company_skill_level_sizing_new_systems":"Very proficient","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Very proficient","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Sometimes conducted","familiarity_with_non_electric_heating_programs":"Not at all familiar","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-54ax_p7ks~bqbd",":version":"rv-wqyf~98rg~b2jq",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"23","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Nassau","contractor_size_small_10_large":"Large","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.9%","percentage_of_residential_business_multifamily_low_rise":"0.05%","percentage_of_residential_business_multifamily_high_rise":"0.05%","years_providing_hvac_to_new_york":"25","residential_customers_county_1":"Nassau County","residential_customers_county_2":"Suffolk County","residential_customers_county_3":"Kings County","residential_customers_county_4":"Queens County","residential_customers_county_5":"New York County","number_of_full_time_employees_in_new_york":"40","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"50","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"20","number_of_residential_gas_furnaces_tier_1_sold_2013":"20","number_of_residential_gas_furances_tier_2_sold_2013":"5","number_of_residential_gas_furnaces_tier_3_sold_2013":"5","total_number_of_residential_oil_furnaces_sold_2013":"20","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"20","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"Yes","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"Yes","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"150","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"75","number_of_residential_gas_boilers_tier_2_sold_2013":"75","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"35","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"10","number_of_residential_oil_boilers_tier_1_sold_2013":"25","type_of_residential_boiler_recommended":"Don't Know","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"50","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"40","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"10","total_number_of_residential_oil_tank_water_heaters_sold_2013":"10","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"10","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"25","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"25","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"40","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"40","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Tier 1","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"No","increase_residential_non_electric_water_heaters_federal_standards":"Yes","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"Yes","number_of_residential_non_electric_water_heaters_serviced_past_year":"51 to 100","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"100","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"40","number_of_residential_split_system_central_air_tier_1_sold_2013":"40","number_of_residential_split_system_central_air_tier_2_sold_2013":"10","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Tier 1","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"Yes","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"Yes","number_of_residential_central_air_serviced_past_year":"More than 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"5","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"5","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"25","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"25","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"Yes","early_retirement_by_percentage_of_units_residential_furnaces":"0.05%","early_retirement_by_percentage_of_units_residential_boilers":"0.05%","early_retirement_by_percentage_of_units_tank_water_heaters":"0%","early_retirement_by_percentage_of_units_tankless_water_heaters":"0%","early_retirement_by_percentage_of_units_central_air_conditioners":"0%","early_retirement_by_percentage_of_units_heat_pumps":"0%","number_of_wi_fi_thermostats_sold_past_year":"30","number_of_wi_fi_thermostats_installed_past_year":"30","number_of_boiler_reset_controls_sold_past_year":"25","number_of_boiler_reset_controls_installed_past_year":"25","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.3%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.3%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.7%","percentage_water_heaters_sold_with_heat_pump_past_year":"0.05%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"Affirmative answer; source is used","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Very proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Very proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Often done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Rarely done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Often conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Often conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Often conducted","familiarity_with_non_electric_heating_programs":"Very familiar","percentage_of_equipment_incentivized_by_programs":"0.6%","awareness_of_new_federal_standards_for_non_electric_heating":"Yes","awareness_of_new_federal_standards_for_water_heaters":"Yes"},
{":id":"row-jnd7_wvs7.5yjw",":version":"rv-dd5b~ecqw-yvq3",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"46","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Chemung","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"12","residential_customers_county_1":"Chemung County","residential_customers_county_2":"Steuben County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"4","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"25","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_1_sold_2013":"Refused","number_of_residential_gas_furances_tier_2_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_3_sold_2013":"Refused","total_number_of_residential_oil_furnaces_sold_2013":"12","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_furnaces_tier_1_sold_2013":"Refused","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_furnace_recommended":"Standard efficiency","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"No","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"More than 100","number_of_residential_oil_fired_furnaces_serviced_past_year":"More than 100","total_number_of_residential_gas_boilers_sold_2013":"20","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_boilers_tier_1_sold_2013":"Refused","number_of_residential_gas_boilers_tier_2_sold_2013":"Refused","number_of_residential_gas_boilers_tier_3_sold_2013":"Refused","total_number_of_residential_oil_boilers_sold_2013":"2","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_boilers_tier_1_sold_2013":"Refused","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_boiler_recommended":"Standard efficiency","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"More than 100","number_of_residential_oil_fired_boilers_serviced_past_year":"51 to 100","total_number_of_residential_gas_tank_water_heaters_sold_2013":"15","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"10","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"12","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Refused","type_of_residential_oil_tank_water_heater_recommended":"Programmed Skip","type_of_residential_gas_tankless_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_condensing_gas_water_heater_recommended":"Refused","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"No","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"Yes","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"5 to 20","number_of_residential_oil_tank_water_heaters_serviced_2013":"Less than 5","number_of_residential_gas_tankless_water_heaters_serviced_2013":"5 to 20","number_of_residential_condensing_gas_water_heaters_serviced_2013":"5 to 20","total_number_of_residential_split_system_central_air_sold_2013":"20","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_1_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_2_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_3_sold_2013":"Refused","total_number_of_residential_packaged_central_air_sold_2013":"2","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_1_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_2_sold_2013":"Refused","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Standard efficiency","type_of_residential_packaged_central_air_recommended":"Standard efficiency","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"Yes","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"21 to 50","number_of_residential_packaged_central_air_serviced_past_year":"21 to 50","total_number_of_residential_split_system_heat_pump_sold_2013":"40","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"30","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Refused","type_of_residential_split_system_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_heat_pump_recommended":"Programmed Skip","type_of_residential_ductless_mini_split_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","stock_of_residential_heat_pump":"No","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"Yes","manufacturer_order_of_residential_heat_pump":"No","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"No","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"No","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"Yes","number_of_residential_split_system_heat_pumps_serviced_past_year":"21 to 50","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"21 to 50","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"100","number_of_wi_fi_thermostats_installed_past_year":"100","number_of_boiler_reset_controls_sold_past_year":"12","number_of_boiler_reset_controls_installed_past_year":"12","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Often done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Sometimes done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Always conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Always conducted","familiarity_with_non_electric_heating_programs":"Very familiar","percentage_of_equipment_incentivized_by_programs":"0.5%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"Yes"},
{":id":"row-htdn-x796-bqcn",":version":"rv-vitt_yh9r_3xtp",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"14","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Jefferson","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.85%","percentage_of_residential_business_multifamily_low_rise":"0.15%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"90","residential_customers_county_1":"Jefferson County","residential_customers_county_2":"Lewis County","residential_customers_county_3":"St. Lawrence County","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"10","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"29","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"4","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"0","number_of_residential_gas_furnaces_tier_3_sold_2013":"25","total_number_of_residential_oil_furnaces_sold_2013":"1","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"1","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"5","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"5","number_of_residential_gas_boilers_tier_2_sold_2013":"0","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Standard efficiency","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"53","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"34","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"19","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"5","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"5","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"Yes","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"No","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"Yes","number_of_residential_non_electric_water_heaters_serviced_past_year":"More than 100","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"5","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"4","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"1","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"Yes","number_of_residential_central_air_serviced_past_year":"More than 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"0","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"1","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"1","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"1","number_of_wi_fi_thermostats_installed_past_year":"1","number_of_boiler_reset_controls_sold_past_year":"2","number_of_boiler_reset_controls_installed_past_year":"2","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.15%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.1%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Very proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Very proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Often done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Always done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Often conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Always conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Always conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.15%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-zxca-29hb_rd5g",":version":"rv-rzia-shtr~jx58",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"15","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Broome","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.9%","percentage_of_residential_business_multifamily_low_rise":"0.1%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"50","residential_customers_county_1":"Broome County","residential_customers_county_2":"Tioga County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"10","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"75","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"5","number_of_residential_gas_furnaces_tier_3_sold_2013":"70","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"Yes","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"No","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"22","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"8","number_of_residential_gas_boilers_tier_2_sold_2013":"14","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"172","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"172","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"19","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"Yes","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"No","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"More than 100","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"58","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"50","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"8","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"Yes","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"Yes","number_of_residential_central_air_serviced_past_year":"Refused","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"5","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"5","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"2","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"2","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"6","number_of_wi_fi_thermostats_installed_past_year":"6","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.05%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.05%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"No","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Very proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Very proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Usually not done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Often conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Often conducted","familiarity_with_non_electric_heating_programs":"Very familiar","percentage_of_equipment_incentivized_by_programs":"0.5%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"Yes"},
{":id":"row-3qry~qhbx.udq6",":version":"rv-i8wj_m7uj-szhm",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"9","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Erie","contractor_size_small_10_large":"Large","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.95%","percentage_of_residential_business_multifamily_low_rise":"0.025%","percentage_of_residential_business_multifamily_high_rise":"0.025%","years_providing_hvac_to_new_york":"50","residential_customers_county_1":"Erie County","residential_customers_county_2":"Niagara County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"12","number_of_part_time_employees_in_new_york":"2","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"200","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"10","number_of_residential_gas_furances_tier_2_sold_2013":"0","number_of_residential_gas_furnaces_tier_3_sold_2013":"190","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"No","manufacturer_order_of_residential_furnaces":"Yes","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"Yes","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"50","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"25","number_of_residential_gas_boilers_tier_2_sold_2013":"25","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 1","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"No","manufacturer_order_of_residential_boilers":"Yes","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"15","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"15","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"10","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"10","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"25","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"25","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Tier 1","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"21 to 50","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"200","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"200","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"1","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"1","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Standard efficiency","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"Yes","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"More than 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"0","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"5","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"5","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"0","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"Yes","early_retirement_by_percentage_of_units_residential_furnaces":"0.2%","early_retirement_by_percentage_of_units_residential_boilers":"0%","early_retirement_by_percentage_of_units_tank_water_heaters":"0%","early_retirement_by_percentage_of_units_tankless_water_heaters":"0%","early_retirement_by_percentage_of_units_central_air_conditioners":"0.2%","early_retirement_by_percentage_of_units_heat_pumps":"0%","number_of_wi_fi_thermostats_sold_past_year":"40","number_of_wi_fi_thermostats_installed_past_year":"40","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"Affirmative answer; source is used","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Often done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Sometimes done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Sometimes conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.5%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-idhr-dv5h.wf3b",":version":"rv-seuj.dmvg_h3rg",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"3","month_of_survey_completion":"July","survey_completion":"0","contractor_county":"Onondaga","contractor_size_small_10_large":"Small","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.65%","percentage_of_residential_business_multifamily_low_rise":"0.3%","percentage_of_residential_business_multifamily_high_rise":"0.05%","years_providing_hvac_to_new_york":"20","residential_customers_county_1":"Cortland County","residential_customers_county_2":"Onondaga County","residential_customers_county_3":"Oneida County","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"Refused","number_of_part_time_employees_in_new_york":"Refused","number_of_seasonal_employees_in_new_york":"Refused","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"Refused","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_1_sold_2013":"Refused","number_of_residential_gas_furances_tier_2_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_3_sold_2013":"Refused","total_number_of_residential_oil_furnaces_sold_2013":"Refused","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_furnaces_tier_1_sold_2013":"Refused","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"Yes","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"Yes","increase_residential_furnaces_rebates_and_incentives":"Yes","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"Refused","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_boilers_tier_1_sold_2013":"Refused","number_of_residential_gas_boilers_tier_2_sold_2013":"Refused","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"Refused","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_boilers_tier_1_sold_2013":"Refused","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"Yes","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"Yes","increase_residential_boilers_rebates_and_incentives":"Yes","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"51 to 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"No","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Yes","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"Yes","number_of_residential_non_electric_water_heaters_serviced_past_year":"5 to 20","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"Refused","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_1_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_2_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_3_sold_2013":"Refused","total_number_of_residential_packaged_central_air_sold_2013":"Refused","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_1_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_2_sold_2013":"Refused","type_of_residential_central_air_recommended":"Refused","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Programmed Skip","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"Refused","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Refused","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_packaged_heat_pump_sold_2013":"Refused","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Refused","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"Refused","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Refused","number_of_wi_fi_thermostats_installed_past_year":"Refused","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.02%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.05%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.02%","percentage_water_heaters_sold_with_heat_pump_past_year":"Refused","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"Refused","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Refused","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Refused","company_skill_level_sizing_new_systems":"Refused","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Refused","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Refused","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Refused","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Refused","familiarity_with_non_electric_heating_programs":"Refused","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"Refused","awareness_of_new_federal_standards_for_water_heaters":"Refused"},
{":id":"row-8a5j-cnw7_k6hw",":version":"rv-vh52~782i.5fue",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"36","month_of_survey_completion":"September","survey_completion":"0","contractor_county":"St. Lawrence","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"0","residential_customers_county_1":"Jefferson County","residential_customers_county_2":"St. Lawrence County","residential_customers_county_3":"Lewis County","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"9","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Refused","total_number_of_residential_gas_furnaces_sold_2013":"Refused","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_1_sold_2013":"Refused","number_of_residential_gas_furances_tier_2_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_3_sold_2013":"Refused","total_number_of_residential_oil_furnaces_sold_2013":"Refused","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_furnaces_tier_1_sold_2013":"Refused","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Refused","type_of_residential_oil_furnace_recommended":"Refused","stock_of_residential_furnaces":"Yes","store_purchase_of_residential_furnaces":"Yes","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"Yes","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"No","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"No","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"Refused","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"Refused","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_boilers_tier_1_sold_2013":"Refused","number_of_residential_gas_boilers_tier_2_sold_2013":"Refused","number_of_residential_gas_boilers_tier_3_sold_2013":"Refused","total_number_of_residential_oil_boilers_sold_2013":"Refused","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_boilers_tier_1_sold_2013":"Refused","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Refused","type_of_residential_oil_boiler_recommended":"Refused","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"No","manufacturer_order_of_residential_boilers":"Yes","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"Refused","number_of_residential_oil_fired_boilers_serviced_past_year":"Refused","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Refused","type_of_residential_oil_tank_water_heater_recommended":"Refused","type_of_residential_gas_tankless_water_heater_recommended":"Refused","type_of_residential_condensing_gas_water_heater_recommended":"Refused","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"No","manufacturer_order_of_residential_non_electric_water_heaters":"Yes","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"Refused","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Refused","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"Refused","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_1_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_2_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_3_sold_2013":"Refused","total_number_of_residential_packaged_central_air_sold_2013":"Refused","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_1_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_2_sold_2013":"Refused","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Refused","type_of_residential_packaged_central_air_recommended":"Refused","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"Yes","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Refused","number_of_residential_packaged_central_air_serviced_past_year":"Refused","total_number_of_residential_split_system_heat_pump_sold_2013":"Refused","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_packaged_heat_pump_sold_2013":"Refused","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Refused","type_of_residential_split_system_heat_pump_recommended":"Refused","type_of_residential_packaged_heat_pump_recommended":"Refused","type_of_residential_ductless_mini_split_heat_pump_recommended":"Refused","stock_of_residential_heat_pump":"No","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"No","manufacturer_order_of_residential_heat_pump":"Yes","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"No","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"No","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Refused","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"3","number_of_wi_fi_thermostats_installed_past_year":"3","number_of_boiler_reset_controls_sold_past_year":"15","number_of_boiler_reset_controls_installed_past_year":"15","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.03%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.01%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.01%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"No","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Very proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Often done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Rarely conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Always conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Always conducted","familiarity_with_non_electric_heating_programs":"Very familiar","percentage_of_equipment_incentivized_by_programs":"0.75%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-uwug_ncea_fy24",":version":"rv-tv8f~xk94-r5py",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"11","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Broome","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does not repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.92%","percentage_of_residential_business_multifamily_low_rise":"0.07%","percentage_of_residential_business_multifamily_high_rise":"0.01%","years_providing_hvac_to_new_york":"22","residential_customers_county_1":"Broome County","residential_customers_county_2":"Chenango County","residential_customers_county_3":"Delaware County","residential_customers_county_4":"Tioga County","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"5","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"42","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"2","number_of_residential_gas_furnaces_tier_1_sold_2013":"18","number_of_residential_gas_furances_tier_2_sold_2013":"22","number_of_residential_gas_furnaces_tier_3_sold_2013":"0","total_number_of_residential_oil_furnaces_sold_2013":"1","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"1","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"Yes","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"13","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"5","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"8","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"2","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"2","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"No","manufacturer_order_of_residential_boilers":"Yes","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"Yes","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"18","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"18","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"2","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"2","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Standard efficiency","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"5 to 20","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"16","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"7","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"9","total_number_of_residential_packaged_central_air_sold_2013":"2","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"1","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"1","type_of_residential_central_air_recommended":"Tier 1","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"Yes","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"Yes","number_of_residential_central_air_serviced_past_year":"21 to 50","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"2","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"2","total_number_of_residential_packaged_heat_pump_sold_2013":"1","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"1","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"22","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"22","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"Yes","early_retirement_by_percentage_of_units_residential_furnaces":"0.05%","early_retirement_by_percentage_of_units_residential_boilers":"0%","early_retirement_by_percentage_of_units_tank_water_heaters":"0%","early_retirement_by_percentage_of_units_tankless_water_heaters":"Don't Know","early_retirement_by_percentage_of_units_central_air_conditioners":"0%","early_retirement_by_percentage_of_units_heat_pumps":"0%","number_of_wi_fi_thermostats_sold_past_year":"1","number_of_wi_fi_thermostats_installed_past_year":"1","number_of_boiler_reset_controls_sold_past_year":"1","number_of_boiler_reset_controls_installed_past_year":"1","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.025%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.015%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.01%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"Affirmative answer; source is used","industry_reference_bpi":"Affirmative answer; source is used","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Affirmative answer; training is required","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Affirmative answer; training is required","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Somewhat proficient","company_skill_level_system_efficiencies":"Very proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Always done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Sometimes conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.98%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-yvkz_4tj9~y35v",":version":"rv-w582-ut6y~vitn",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"1","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Albany","contractor_size_small_10_large":"Large","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does not sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does not sell equipment type","heat_pump_sales_to_single_family_residential":"Does not sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does not sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does not sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does not repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does not repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does not repair equipment type","central_air_maintenance_to_single_family_residential":"Does not repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does not repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.25%","percentage_of_residential_business_multifamily_low_rise":"0.75%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"40","residential_customers_county_1":"Albany County","residential_customers_county_2":"Saratoga County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"15","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_1_sold_2013":"Programmed Skip","number_of_residential_gas_furances_tier_2_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_oil_furnaces_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_tier_1_sold_2013":"Programmed Skip","type_of_residential_furnace_recommended":"Programmed Skip","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"Programmed Skip","store_purchase_of_residential_furnaces":"Programmed Skip","distributor_order_of_residential_furnaces":"Programmed Skip","manufacturer_order_of_residential_furnaces":"Programmed Skip","other_source_of_residential_furnaces":"Programmed Skip","expect_increase_in_efficient_residential_furnaces_sales":"Programmed Skip","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"Programmed Skip","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"10","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"10","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"Yes","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Less than 5","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"50","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"25","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"25","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"100","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"100","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Yes","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"Less than 5","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_2_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_packaged_central_air_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_2_sold_2013":"Programmed Skip","type_of_residential_central_air_recommended":"Programmed Skip","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"Programmed Skip","store_purchase_of_residential_central_air":"Programmed Skip","distributor_order_of_residential_central_air":"Programmed Skip","manufacturer_order_of_residential_central_air":"Programmed Skip","other_source_of_residential_central_air":"Programmed Skip","expect_increase_in_efficient_residential_central_ac_sales":"Programmed Skip","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"Programmed Skip","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_packaged_heat_pump_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Programmed Skip","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"20","number_of_boiler_reset_controls_installed_past_year":"20","percentage_furnace_sales_oil_to_gas_conversions_past_year":"Programmed Skip","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"No","company_skill_level_sizing_new_systems":"Somewhat proficient","company_skill_level_air_distribution_systems":"Not at all proficient","company_skill_level_system_efficiencies":"Somewhat proficient","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Refused","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Refused","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"1%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-4qxj-8us9-beab",":version":"rv-4cz8-n4rd-c6ff",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"33","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Queens","contractor_size_small_10_large":"Small","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"12","residential_customers_county_1":"Queens County","residential_customers_county_2":"Kings County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"1","number_of_part_time_employees_in_new_york":"2","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Not at all familiar","total_number_of_residential_gas_furnaces_sold_2013":"125","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"0","number_of_residential_gas_furnaces_tier_3_sold_2013":"125","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_furnace_recommended":"Programmed Skip","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"Yes","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"No","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"Yes","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"More than 100","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"Programmed Skip","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_boilers_tier_1_sold_2013":"Programmed Skip","number_of_residential_gas_boilers_tier_2_sold_2013":"Programmed Skip","number_of_residential_gas_boilers_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_oil_boilers_sold_2013":"Programmed Skip","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_boilers_tier_1_sold_2013":"Programmed Skip","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Programmed Skip","type_of_residential_oil_boiler_recommended":"Programmed Skip","stock_of_residential_boilers":"Programmed Skip","store_purchase_of_residential_boilers":"Programmed Skip","distributor_order_of_residential_boilers":"Programmed Skip","manufacturer_order_of_residential_boilers":"Programmed Skip","other_source_of_residential_boilers":"Programmed Skip","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"Refused","number_of_residential_oil_fired_boilers_serviced_past_year":"Refused","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Programmed Skip","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Programmed Skip","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Programmed Skip","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Programmed Skip","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Programmed Skip","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Programmed Skip","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Programmed Skip","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Programmed Skip","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Programmed Skip","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Programmed Skip","type_of_residential_oil_tank_water_heater_recommended":"Programmed Skip","type_of_residential_gas_tankless_water_heater_recommended":"Programmed Skip","type_of_residential_condensing_gas_water_heater_recommended":"Programmed Skip","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"No","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"Refused","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Refused","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"100","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"100","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"10","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"10","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Standard efficiency","type_of_residential_packaged_central_air_recommended":"Standard efficiency","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"Yes","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"21 to 50","number_of_residential_packaged_central_air_serviced_past_year":"21 to 50","total_number_of_residential_split_system_heat_pump_sold_2013":"6","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"6","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"10","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"10","type_of_residential_split_system_heat_pump_recommended":"Standard efficiency","type_of_residential_packaged_heat_pump_recommended":"Refused","type_of_residential_ductless_mini_split_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","stock_of_residential_heat_pump":"No","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"Yes","manufacturer_order_of_residential_heat_pump":"No","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"No","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"No","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Less than 5","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Less than 5","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"10","number_of_wi_fi_thermostats_installed_past_year":"10","number_of_boiler_reset_controls_sold_past_year":"Programmed Skip","number_of_boiler_reset_controls_installed_past_year":"Programmed Skip","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.01%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"Programmed Skip","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"Programmed Skip","percentage_water_heaters_sold_with_heat_pump_past_year":"0.02%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"No","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Refused","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Usually not done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Refused","familiarity_with_non_electric_heating_programs":"Not at all familiar","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"Yes","awareness_of_new_federal_standards_for_water_heaters":"Refused"},
{":id":"row-a7qx_r6sa_7xmp",":version":"rv-9ie9~q6tm-vkqb",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"2","month_of_survey_completion":"July","survey_completion":"0","contractor_county":"Saratoga","contractor_size_small_10_large":"Small","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does not sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does not sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.9%","percentage_of_residential_business_multifamily_low_rise":"0.1%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"13","residential_customers_county_1":"Saratoga County","residential_customers_county_2":"Albany County","residential_customers_county_3":"Schenectady County","residential_customers_county_4":"Montgomery County","residential_customers_county_5":"Warren County","number_of_full_time_employees_in_new_york":"6","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Not at all familiar","total_number_of_residential_gas_furnaces_sold_2013":"Refused","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_1_sold_2013":"Refused","number_of_residential_gas_furances_tier_2_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_3_sold_2013":"Refused","total_number_of_residential_oil_furnaces_sold_2013":"Refused","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_furnaces_tier_1_sold_2013":"Refused","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"Yes","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"No","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"No","increase_residential_furnaces_federal_standards":"Yes","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"Refused","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"Refused","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_boilers_tier_1_sold_2013":"Refused","number_of_residential_gas_boilers_tier_2_sold_2013":"Refused","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"Refused","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_boilers_tier_1_sold_2013":"Programmed Skip","type_of_residential_boiler_recommended":"Standard efficiency","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"Yes","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"No","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Standard efficiency","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"No","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"Yes","number_of_residential_non_electric_water_heaters_serviced_past_year":"5 to 20","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"Refused","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_1_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_2_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_3_sold_2013":"Refused","total_number_of_residential_packaged_central_air_sold_2013":"Refused","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_1_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_2_sold_2013":"Refused","type_of_residential_central_air_recommended":"Standard efficiency","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"Yes","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"Yes","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"More than 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Refused","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_packaged_heat_pump_sold_2013":"Refused","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Refused","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"0","number_of_wi_fi_thermostats_installed_past_year":"1","number_of_boiler_reset_controls_sold_past_year":"Programmed Skip","number_of_boiler_reset_controls_installed_past_year":"Programmed Skip","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.03%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.02%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Affirmative answer; training is required","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Usually not done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Always conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Always conducted","familiarity_with_non_electric_heating_programs":"Not at all familiar","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"Not sure"},
{":id":"row-dyyz_5gde.gude",":version":"rv-6qse~a9jj.ghwn",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"8","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Onondaga","contractor_size_small_10_large":"Large","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.8%","percentage_of_residential_business_multifamily_low_rise":"0.15%","percentage_of_residential_business_multifamily_high_rise":"0.05%","years_providing_hvac_to_new_york":"70","residential_customers_county_1":"Onondaga County","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"13","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"119","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"24","number_of_residential_gas_furnaces_tier_1_sold_2013":"12","number_of_residential_gas_furances_tier_2_sold_2013":"23","number_of_residential_gas_furnaces_tier_3_sold_2013":"60","total_number_of_residential_oil_furnaces_sold_2013":"6","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"6","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"Yes","increase_residential_furnaces_rebates_and_incentives":"Yes","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"11","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"5","number_of_residential_gas_boilers_tier_2_sold_2013":"6","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"1","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"1","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 1","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"Yes","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"21 to 50","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"238","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"194","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"29","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"15","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"14","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"6","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"8","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Standard efficiency","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"Yes","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"No","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"More than 100","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"32","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"30","number_of_residential_split_system_central_air_tier_1_sold_2013":"2","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Standard efficiency","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"More than 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"2","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"2","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"8","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"8","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"0","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"12","number_of_wi_fi_thermostats_installed_past_year":"12","number_of_boiler_reset_controls_sold_past_year":"24","number_of_boiler_reset_controls_installed_past_year":"24","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.01%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"No","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Very proficient","company_skill_level_air_distribution_systems":"Very proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Rarely done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Rarely done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Rarely done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Usually not done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Often conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Rarely conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.5%","awareness_of_new_federal_standards_for_non_electric_heating":"Yes","awareness_of_new_federal_standards_for_water_heaters":"Yes"},
{":id":"row-xt9c-y3yd.yzqy",":version":"rv-kfyc-cv68-b4vj",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"10","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Cattaraugus","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does not sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does not sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does not sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does not repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"1%","percentage_of_residential_business_multifamily_low_rise":"0%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"15","residential_customers_county_1":"Cattaraugus County","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"0","number_of_part_time_employees_in_new_york":"1","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"4","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"0","number_of_residential_gas_furnaces_tier_3_sold_2013":"4","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"No","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"5 to 20","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"4","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"4","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"5 to 20","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"2","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"2","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"2","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"2","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"5 to 20","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"2","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"2","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Standard efficiency","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"5 to 20","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"0","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"0","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","number_of_wi_fi_thermostats_sold_past_year":"0","number_of_wi_fi_thermostats_installed_past_year":"2","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.5%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"No","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"No","company_skill_level_sizing_new_systems":"Very proficient","company_skill_level_air_distribution_systems":"Somewhat proficient","company_skill_level_system_efficiencies":"Very proficient","company_skill_level_system_refrigerant":"Very proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Often done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Often done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Rarely conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Often conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Sometimes conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.8%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-ie95.ih55-a2t9",":version":"rv-nu76_rzue-vqgh",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"41","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Richmond","contractor_size_small_10_large":"Large","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"35","residential_customers_county_1":"Bronx County","residential_customers_county_2":"Kings County","residential_customers_county_3":"Queens County","residential_customers_county_4":"Richmond County","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"13","number_of_part_time_employees_in_new_york":"3","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"130","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"13","number_of_residential_gas_furnaces_tier_1_sold_2013":"52","number_of_residential_gas_furances_tier_2_sold_2013":"52","number_of_residential_gas_furnaces_tier_3_sold_2013":"13","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_furnace_recommended":"Programmed Skip","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"Yes","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"Yes","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"Yes","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"Refused","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"75","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"25","number_of_residential_gas_boilers_tier_2_sold_2013":"50","number_of_residential_gas_boilers_tier_3_sold_2013":"0","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_boiler_recommended":"Programmed Skip","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"Yes","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"Yes","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"Yes","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"Less than 5","number_of_residential_oil_fired_boilers_serviced_past_year":"Refused","total_number_of_residential_gas_tank_water_heaters_sold_2013":"250","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"200","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"50","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"5","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"3","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"2","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"4","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"4","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_tank_water_heater_recommended":"Programmed Skip","type_of_residential_gas_tankless_water_heater_recommended":"Tier 1","type_of_residential_condensing_gas_water_heater_recommended":"Tier 1","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Yes","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"Yes","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"5 to 20","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Less than 5","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Less than 5","total_number_of_residential_split_system_central_air_sold_2013":"10","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_central_air_tier_1_sold_2013":"2","number_of_residential_split_system_central_air_tier_2_sold_2013":"8","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"7","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"4","number_of_residential_packaged_central_air_tier_2_sold_2013":"3","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"Yes","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"Yes","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Less than 5","number_of_residential_packaged_central_air_serviced_past_year":"Less than 5","total_number_of_residential_split_system_heat_pump_sold_2013":"4","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"4","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"5","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"5","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"5","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"3","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"2","type_of_residential_split_system_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_packaged_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_ductless_mini_split_heat_pump_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","stock_of_residential_heat_pump":"No","store_purchase_of_residential_heat_pump":"No","distributor_order_of_residential_heat_pump":"Yes","manufacturer_order_of_residential_heat_pump":"No","other_source_of_residential_heat_pump":"No","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"Yes","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"Yes","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"Yes","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Less than 5","number_of_residential_packaged_heat_pumps_serviced_past_year":"Less than 5","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Less than 5","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"2","number_of_wi_fi_thermostats_installed_past_year":"2","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.65%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.15%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.15%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Affirmative answer; training is required","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Refused","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Very proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Sometimes done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Sometimes conducted","familiarity_with_non_electric_heating_programs":"Very familiar","percentage_of_equipment_incentivized_by_programs":"0.65%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-8mhy~7k2y_ups8",":version":"rv-rq9m.a8qx-etru",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"6","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Orange","contractor_size_small_10_large":"Small","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does not sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does not sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"1%","percentage_of_residential_business_multifamily_low_rise":"0%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"10","residential_customers_county_1":"Orange County","residential_customers_county_2":"Sullivan County","residential_customers_county_3":"Ulster County","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"1","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"5","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"2","number_of_residential_gas_furnaces_tier_1_sold_2013":"3","number_of_residential_gas_furances_tier_2_sold_2013":"0","number_of_residential_gas_furnaces_tier_3_sold_2013":"0","total_number_of_residential_oil_furnaces_sold_2013":"1","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"1","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"21 to 50","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"7","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"5","number_of_residential_gas_boilers_tier_2_sold_2013":"2","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"4","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"4","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"51 to 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"12","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"12","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"2","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"2","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"3","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"3","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"2","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"2","type_of_residential_water_heater_recommended":"Tier 1","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"21 to 50","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"8","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"8","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"Yes","number_of_residential_central_air_serviced_past_year":"51 to 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"0","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"8","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"8","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"12","number_of_boiler_reset_controls_installed_past_year":"12","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.02%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"Affirmative answer; source is used","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"No","company_skill_level_sizing_new_systems":"Very proficient","company_skill_level_air_distribution_systems":"Somewhat proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Rarely done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Often done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Often done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Sometimes done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Rarely conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Often conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Usually Not Conducted","familiarity_with_non_electric_heating_programs":"Not at all familiar","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"Yes","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-2vir_sj92-9s2f",":version":"rv-5s36.vsga-q6ez",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"4","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Saratoga","contractor_size_small_10_large":"Large","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"1%","percentage_of_residential_business_multifamily_low_rise":"0%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"30","residential_customers_county_1":"Saratoga County","residential_customers_county_2":"Albany County","residential_customers_county_3":"Rensselaer County","residential_customers_county_4":"Schenectady County","residential_customers_county_5":"Montgomery County","number_of_full_time_employees_in_new_york":"19","number_of_part_time_employees_in_new_york":"2","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"50","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"5","number_of_residential_gas_furnaces_tier_1_sold_2013":"45","number_of_residential_gas_furances_tier_2_sold_2013":"0","number_of_residential_gas_furnaces_tier_3_sold_2013":"0","total_number_of_residential_oil_furnaces_sold_2013":"5","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"5","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"No","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"25","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"20","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"5","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Standard efficiency","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"100","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"100","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"2","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"2","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"10","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"10","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Standard efficiency","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"Yes","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"No","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"More than 100","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"30","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"28","number_of_residential_split_system_central_air_tier_1_sold_2013":"2","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Standard efficiency","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"Yes","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"More than 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"5","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"5","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"5","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"5","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"10","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"10","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"5","number_of_wi_fi_thermostats_installed_past_year":"5","number_of_boiler_reset_controls_sold_past_year":"10","number_of_boiler_reset_controls_installed_past_year":"10","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.1%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.05%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.05%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"No","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Often done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Always done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Always conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Always conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Always conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.6%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"Not sure"},
{":id":"row-uz2g~arkb_zned",":version":"rv-2uvz.3edc_ggni",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"19","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Erie","contractor_size_small_10_large":"Large","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.95%","percentage_of_residential_business_multifamily_low_rise":"0.05%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"14","residential_customers_county_1":"Erie County","residential_customers_county_2":"Niagara County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"25","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"225","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"25","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"0","number_of_residential_gas_furnaces_tier_3_sold_2013":"200","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"No","manufacturer_order_of_residential_furnaces":"Yes","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"Yes","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"75","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"45","number_of_residential_gas_boilers_tier_1_sold_2013":"15","number_of_residential_gas_boilers_tier_2_sold_2013":"15","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"Yes","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"51 to 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"15","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"15","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"10","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"10","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Tier 1","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"51 to 100","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"200","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"180","number_of_residential_split_system_central_air_tier_1_sold_2013":"10","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"10","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"More than 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"2","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"2","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"50","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"50","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"0","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"25","number_of_wi_fi_thermostats_installed_past_year":"25","number_of_boiler_reset_controls_sold_past_year":"20","number_of_boiler_reset_controls_installed_past_year":"20","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.1%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.05%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"No","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Always done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Always conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Sometimes conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.75%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-qk88-naqh_jdrg",":version":"rv-b73s-8kqa_g28s",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"7","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Monroe","contractor_size_small_10_large":"Large","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"1%","percentage_of_residential_business_multifamily_low_rise":"0%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"40","residential_customers_county_1":"Monroe County","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"26","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Not too familiar","total_number_of_residential_gas_furnaces_sold_2013":"362","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"14","number_of_residential_gas_furnaces_tier_3_sold_2013":"348","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"No","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"28","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"14","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"14","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"6304","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"6241","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"63","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"26","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"26","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"11","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"11","type_of_residential_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"No","increase_residential_non_electric_water_heaters_federal_standards":"Yes","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"More than 100","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"260","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"130","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"130","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"More than 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"46","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"23","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"23","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"12","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"12","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"3","number_of_wi_fi_thermostats_installed_past_year":"3","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"Refused","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.04%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.01%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"No","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Not at all proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Often done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Usually not done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Usually Not Conducted","familiarity_with_non_electric_heating_programs":"Very familiar","percentage_of_equipment_incentivized_by_programs":"0.878%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-imzr~9vik-3p66",":version":"rv-s8qd.9gyh.4ifm",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"16","month_of_survey_completion":"July","survey_completion":"0","contractor_county":"St. Lawrence","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"1%","percentage_of_residential_business_multifamily_low_rise":"0%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"14","residential_customers_county_1":"St. Lawrence County","residential_customers_county_2":"Franklin County","residential_customers_county_3":"Essex County","residential_customers_county_4":"Jefferson County","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"Refused","number_of_part_time_employees_in_new_york":"Refused","number_of_seasonal_employees_in_new_york":"Refused","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"Refused","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_1_sold_2013":"Refused","number_of_residential_gas_furances_tier_2_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_3_sold_2013":"Refused","total_number_of_residential_oil_furnaces_sold_2013":"Refused","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_furnaces_tier_1_sold_2013":"Refused","type_of_residential_furnace_recommended":"Refused","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"Refused","store_purchase_of_residential_furnaces":"Refused","distributor_order_of_residential_furnaces":"Refused","manufacturer_order_of_residential_furnaces":"Refused","other_source_of_residential_furnaces":"Refused","expect_increase_in_efficient_residential_furnaces_sales":"Refused","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"No","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"No","number_of_residential_furnaces_serviced_past_year":"Refused","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"Refused","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_boilers_tier_1_sold_2013":"Refused","number_of_residential_gas_boilers_tier_2_sold_2013":"Refused","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"Refused","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_boilers_tier_1_sold_2013":"Refused","type_of_residential_boiler_recommended":"Refused","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"Refused","store_purchase_of_residential_boilers":"Refused","distributor_order_of_residential_boilers":"Refused","manufacturer_order_of_residential_boilers":"Refused","other_source_of_residential_boilers":"Refused","expect_increase_in_efficient_residential_boilers_sales":"Refused","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"Refused","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Refused","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"Refused","store_purchase_of_residential_non_electric_water_heaters":"Refused","distributor_order_of_residential_non_electric_water_heaters":"Refused","manufacturer_order_of_residential_non_electric_water_heaters":"Refused","other_source_of_residential_non_electric_water_heaters":"Refused","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Refused","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"Refused","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"Refused","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_1_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_2_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_3_sold_2013":"Refused","total_number_of_residential_packaged_central_air_sold_2013":"Refused","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_1_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_2_sold_2013":"Refused","type_of_residential_central_air_recommended":"Refused","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Refused","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"Refused","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Refused","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_packaged_heat_pump_sold_2013":"Refused","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Refused","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"Refused","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Refused","number_of_wi_fi_thermostats_installed_past_year":"Refused","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"Refused","percentage_boiler_sales_oil_to_gas_conversion_past_year":"Refused","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"Refused","percentage_water_heaters_sold_with_heat_pump_past_year":"Refused","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"Refused","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Refused","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Refused","company_skill_level_sizing_new_systems":"Refused","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Refused","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Refused","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Refused","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Refused","familiarity_with_non_electric_heating_programs":"Refused","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"Refused","awareness_of_new_federal_standards_for_water_heaters":"Refused"},
{":id":"row-yf8q.bzhh_jx7v",":version":"rv-heun-u667.xpc9",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"21","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Dutches","contractor_size_small_10_large":"Large","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"1%","percentage_of_residential_business_multifamily_low_rise":"0%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"30","residential_customers_county_1":"Dutchess County","residential_customers_county_2":"Ulster County","residential_customers_county_3":"Orange County","residential_customers_county_4":"Putnam County","residential_customers_county_5":"Westchester County","number_of_full_time_employees_in_new_york":"28","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Not too familiar","total_number_of_residential_gas_furnaces_sold_2013":"300","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"200","number_of_residential_gas_furnaces_tier_3_sold_2013":"100","total_number_of_residential_oil_furnaces_sold_2013":"12","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"12","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"150","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"150","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"12","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"12","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"40","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"40","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"12","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"12","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"6","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"6","type_of_residential_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"21 to 50","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"375","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"200","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"100","number_of_residential_split_system_central_air_tier_3_sold_2013":"75","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"Yes","number_of_residential_central_air_serviced_past_year":"More than 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"275","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"200","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"75","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"300","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"100","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"200","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"50","number_of_wi_fi_thermostats_installed_past_year":"50","number_of_boiler_reset_controls_sold_past_year":"135","number_of_boiler_reset_controls_installed_past_year":"0","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.2%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.2%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.05%","percentage_water_heaters_sold_with_heat_pump_past_year":"0.02%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Affirmative answer; training is required","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Often done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Rarely done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Rarely conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Often conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Sometimes conducted","familiarity_with_non_electric_heating_programs":"Not at all familiar","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"Yes","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-kd2u.bbhi-gh23",":version":"rv-fcnz-zfac~vdhz",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"12","month_of_survey_completion":"July","survey_completion":"0","contractor_county":"Erie","contractor_size_small_10_large":"Small","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does not sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does not sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does not sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does not repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"1%","percentage_of_residential_business_multifamily_low_rise":"0%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"30","residential_customers_county_1":"Erie County","residential_customers_county_2":"Niagara County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"Refused","number_of_part_time_employees_in_new_york":"Refused","number_of_seasonal_employees_in_new_york":"Refused","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"Refused","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_1_sold_2013":"Refused","number_of_residential_gas_furances_tier_2_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_3_sold_2013":"Refused","total_number_of_residential_oil_furnaces_sold_2013":"Refused","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_furnaces_tier_1_sold_2013":"Refused","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"No","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"Refused","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_boilers_tier_1_sold_2013":"Refused","number_of_residential_gas_boilers_tier_2_sold_2013":"Refused","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"Refused","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_boilers_tier_1_sold_2013":"Refused","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"51 to 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Standard efficiency","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"21 to 50","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"Refused","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_1_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_2_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_3_sold_2013":"Refused","total_number_of_residential_packaged_central_air_sold_2013":"Refused","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_1_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_2_sold_2013":"Refused","type_of_residential_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"21 to 50","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_packaged_heat_pump_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Programmed Skip","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"Refused","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"Programmed Skip","number_of_boiler_reset_controls_installed_past_year":"Programmed Skip","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"No","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Refused","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Refused","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Refused","familiarity_with_non_electric_heating_programs":"Refused","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"Refused","awareness_of_new_federal_standards_for_water_heaters":"Refused"},
{":id":"row-2czj.59ga~i5nh",":version":"rv-7u5c-uzhx.nysr",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"22","month_of_survey_completion":"July","survey_completion":"0","contractor_county":"Oneida","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.99%","percentage_of_residential_business_multifamily_low_rise":"0.005%","percentage_of_residential_business_multifamily_high_rise":"0.005%","years_providing_hvac_to_new_york":"20","residential_customers_county_1":"Oneida County","residential_customers_county_2":"Herkimer County","residential_customers_county_3":"Select County","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"3","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Don't Know","total_number_of_residential_gas_furnaces_sold_2013":"Refused","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_1_sold_2013":"Refused","number_of_residential_gas_furances_tier_2_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_3_sold_2013":"Refused","total_number_of_residential_oil_furnaces_sold_2013":"Refused","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_furnaces_tier_1_sold_2013":"Refused","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"No","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"Refused","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_boilers_tier_1_sold_2013":"Refused","number_of_residential_gas_boilers_tier_2_sold_2013":"Refused","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"Refused","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_boilers_tier_1_sold_2013":"Refused","type_of_residential_boiler_recommended":"Tier 1","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Yes","increase_residential_non_electric_water_heaters_customer_demand":"No","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"More than 100","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"Refused","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_1_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_2_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_3_sold_2013":"Refused","total_number_of_residential_packaged_central_air_sold_2013":"Refused","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_1_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_2_sold_2013":"Refused","type_of_residential_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"Yes","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"Yes","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"5 to 20","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Refused","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_packaged_heat_pump_sold_2013":"Refused","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Refused","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"2","number_of_wi_fi_thermostats_installed_past_year":"2","number_of_boiler_reset_controls_sold_past_year":"60","number_of_boiler_reset_controls_installed_past_year":"60","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.15%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.1%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Very proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Rarely done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Always done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Always conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Always conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Always conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.5%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-gxgw~xtgg.6quu",":version":"rv-8p9x-6fuw.xi2y",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"13","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Herkimer","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does not sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.9%","percentage_of_residential_business_multifamily_low_rise":"0.1%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"42","residential_customers_county_1":"Herkimer County","residential_customers_county_2":"Oneida County","residential_customers_county_3":"Otsego County","residential_customers_county_4":"Montgomery County","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"2","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Not too familiar","total_number_of_residential_gas_furnaces_sold_2013":"30","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"1","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"3","number_of_residential_gas_furnaces_tier_3_sold_2013":"27","total_number_of_residential_oil_furnaces_sold_2013":"4","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"4","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"Yes","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"No","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"No","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"5 to 20","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"10","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"1","number_of_residential_gas_boilers_tier_2_sold_2013":"9","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"5 to 20","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"40","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"40","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"1","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"1","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"5","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"5","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Tier 1","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"No","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"5 to 20","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"16","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"12","number_of_residential_split_system_central_air_tier_1_sold_2013":"4","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Standard efficiency","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"Yes","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"21 to 50","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"0","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"4","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"4","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"2","number_of_boiler_reset_controls_installed_past_year":"2","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Very proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Very proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Often done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Often done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Sometimes done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Rarely conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Sometimes conducted","familiarity_with_non_electric_heating_programs":"Not at all familiar","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-frrg.z47w~hs7n",":version":"rv-qnki.wc4z_4krx",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"30","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Nassau","contractor_size_small_10_large":"Small","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"50","residential_customers_county_1":"Nassau County","residential_customers_county_2":"Suffolk County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"1","number_of_part_time_employees_in_new_york":"1","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_1_sold_2013":"Programmed Skip","number_of_residential_gas_furances_tier_2_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_oil_furnaces_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_tier_1_sold_2013":"Programmed Skip","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Programmed Skip","type_of_residential_oil_furnace_recommended":"Programmed Skip","stock_of_residential_furnaces":"Programmed Skip","store_purchase_of_residential_furnaces":"Programmed Skip","distributor_order_of_residential_furnaces":"Programmed Skip","manufacturer_order_of_residential_furnaces":"Programmed Skip","other_source_of_residential_furnaces":"Programmed Skip","expect_increase_in_efficient_residential_furnaces_sales":"Programmed Skip","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"Refused","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"50","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"50","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"0","number_of_residential_gas_boilers_tier_3_sold_2013":"0","total_number_of_residential_oil_boilers_sold_2013":"Refused","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_boilers_tier_1_sold_2013":"Refused","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Standard efficiency","type_of_residential_oil_boiler_recommended":"Programmed Skip","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"Yes","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"5 to 20","number_of_residential_oil_fired_boilers_serviced_past_year":"Refused","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Programmed Skip","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Programmed Skip","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Programmed Skip","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Programmed Skip","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Refused","type_of_residential_oil_tank_water_heater_recommended":"Refused","type_of_residential_gas_tankless_water_heater_recommended":"Programmed Skip","type_of_residential_condensing_gas_water_heater_recommended":"Programmed Skip","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"No","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Yes","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"Refused","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Refused","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Refused","total_number_of_residential_split_system_central_air_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_2_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_packaged_central_air_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_2_sold_2013":"Programmed Skip","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Programmed Skip","type_of_residential_packaged_central_air_recommended":"Programmed Skip","stock_of_residential_central_air":"Programmed Skip","store_purchase_of_residential_central_air":"Programmed Skip","distributor_order_of_residential_central_air":"Programmed Skip","manufacturer_order_of_residential_central_air":"Programmed Skip","other_source_of_residential_central_air":"Programmed Skip","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Refused","number_of_residential_packaged_central_air_serviced_past_year":"Refused","total_number_of_residential_split_system_heat_pump_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_packaged_heat_pump_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Programmed Skip","type_of_residential_split_system_heat_pump_recommended":"Programmed Skip","type_of_residential_packaged_heat_pump_recommended":"Programmed Skip","type_of_residential_ductless_mini_split_heat_pump_recommended":"Programmed Skip","stock_of_residential_heat_pump":"Programmed Skip","store_purchase_of_residential_heat_pump":"Programmed Skip","distributor_order_of_residential_heat_pump":"Programmed Skip","manufacturer_order_of_residential_heat_pump":"Programmed Skip","other_source_of_residential_heat_pump":"Programmed Skip","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"No","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"No","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Refused","observed_increase_in_early_retirement_of_equipment":"Yes","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"0.45%","early_retirement_by_percentage_of_units_tank_water_heaters":"0.45%","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"600","number_of_boiler_reset_controls_installed_past_year":"600","percentage_furnace_sales_oil_to_gas_conversions_past_year":"Programmed Skip","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.8%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.8%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"No","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Usually Not Conducted","familiarity_with_non_electric_heating_programs":"Not at all familiar","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-gqty.2qrd.n4wd",":version":"rv-i9ar_qyp9_84zx",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"18","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Chemung","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does not sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.95%","percentage_of_residential_business_multifamily_low_rise":"0.05%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"20","residential_customers_county_1":"Chemung County","residential_customers_county_2":"Schuyler County","residential_customers_county_3":"Steuben County","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"0","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"3","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"125","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"10","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"0","number_of_residential_gas_furnaces_tier_3_sold_2013":"115","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"Yes","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"50","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"50","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Yes","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"Yes","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"Yes","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Standard efficiency","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"More than 100","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"Refused","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_1_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_2_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_3_sold_2013":"Refused","total_number_of_residential_packaged_central_air_sold_2013":"Refused","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_1_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_2_sold_2013":"Refused","type_of_residential_central_air_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"More than 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Refused","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_packaged_heat_pump_sold_2013":"Refused","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Refused","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"Yes","early_retirement_by_percentage_of_units_residential_furnaces":"0.25%","early_retirement_by_percentage_of_units_residential_boilers":"0.25%","early_retirement_by_percentage_of_units_tank_water_heaters":"0%","early_retirement_by_percentage_of_units_tankless_water_heaters":"0.1%","early_retirement_by_percentage_of_units_central_air_conditioners":"0%","early_retirement_by_percentage_of_units_heat_pumps":"0.05%","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"100","number_of_boiler_reset_controls_installed_past_year":"100","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.02%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.01%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.01%","percentage_water_heaters_sold_with_heat_pump_past_year":"0.01%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Always done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Always conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Always conducted","familiarity_with_non_electric_heating_programs":"Very familiar","percentage_of_equipment_incentivized_by_programs":"0.98%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-3au4~cfbj.te88",":version":"rv-t848~e7b5.96m5",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"17","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Chautauqua","contractor_size_small_10_large":"Small","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.8%","percentage_of_residential_business_multifamily_low_rise":"0.2%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"41","residential_customers_county_1":"Chautauqua County","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"9","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"80","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_gas_furnaces_tier_1_sold_2013":"0","number_of_residential_gas_furances_tier_2_sold_2013":"0","number_of_residential_gas_furnaces_tier_3_sold_2013":"80","total_number_of_residential_oil_furnaces_sold_2013":"1","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"1","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"Yes","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"No","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"No","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"50","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"50","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"0","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"1","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"1","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Standard efficiency","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"200","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"200","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"25","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"25","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"21 to 50","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"30","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"30","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"0","total_number_of_residential_packaged_central_air_sold_2013":"6","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"6","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Standard efficiency","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"Yes","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"Yes","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"51 to 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"6","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"6","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"12","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"12","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Refused","number_of_wi_fi_thermostats_installed_past_year":"Refused","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"Affirmative answer; source is used","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Affirmative answer; training is required","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Affirmative answer; training is required","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"No","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Usually not done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Sometimes conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Sometimes conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.6%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-7hry-b2es.gffv",":version":"rv-mesz-mzgv~uf2a",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"20","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Nassau","contractor_size_small_10_large":"Small","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.33%","percentage_of_residential_business_multifamily_low_rise":"0.33%","percentage_of_residential_business_multifamily_high_rise":"0.33%","years_providing_hvac_to_new_york":"38","residential_customers_county_1":"Nassau County","residential_customers_county_2":"Suffolk County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"6","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"10","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"8","number_of_residential_gas_furnaces_tier_1_sold_2013":"2","number_of_residential_gas_furances_tier_2_sold_2013":"0","number_of_residential_gas_furnaces_tier_3_sold_2013":"0","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 1","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"No","distributor_order_of_residential_furnaces":"Yes","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"No","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"10","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"1","number_of_residential_gas_boilers_tier_1_sold_2013":"9","number_of_residential_gas_boilers_tier_2_sold_2013":"0","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"15","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"15","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Standard efficiency","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"5 to 20","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"5","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_central_air_tier_1_sold_2013":"0","number_of_residential_split_system_central_air_tier_2_sold_2013":"0","number_of_residential_split_system_central_air_tier_3_sold_2013":"5","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Tier 1","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"More than 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"0","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"0","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_packaged_heat_pump_sold_2013":"0","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"0","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"0","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"10","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"0","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"10","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"5","number_of_wi_fi_thermostats_installed_past_year":"5","number_of_boiler_reset_controls_sold_past_year":"2","number_of_boiler_reset_controls_installed_past_year":"2","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.2%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.2%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.1%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Very proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Sometimes done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Usually Not Conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Usually Not Conducted","familiarity_with_non_electric_heating_programs":"Not at all familiar","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-bp9b.4wnt~d9ej",":version":"rv-ckhx.niq3_75gd",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"34","month_of_survey_completion":"September","survey_completion":"1","contractor_county":"Westchester","contractor_size_small_10_large":"Small","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","boiler_reset_control_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","no_sales_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_furnace_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","residential_boiler_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tank_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","tankless_water_heater_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","central_air_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","heat_pump_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","wi_fi_thermostat_maintenance_to_single_family_residential":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_single_family":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_low_rise":"Not Applicable - Question not asked in September fielding","percentage_of_residential_business_multifamily_high_rise":"Not Applicable - Question not asked in September fielding","years_providing_hvac_to_new_york":"40","residential_customers_county_1":"Westchester County","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"2","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_1_sold_2013":"Programmed Skip","number_of_residential_gas_furances_tier_2_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_oil_furnaces_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_tier_1_sold_2013":"Programmed Skip","type_of_residential_furnace_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_furnace_recommended":"Programmed Skip","type_of_residential_oil_furnace_recommended":"Programmed Skip","stock_of_residential_furnaces":"Programmed Skip","store_purchase_of_residential_furnaces":"Programmed Skip","distributor_order_of_residential_furnaces":"Programmed Skip","manufacturer_order_of_residential_furnaces":"Programmed Skip","other_source_of_residential_furnaces":"Programmed Skip","expect_increase_in_efficient_residential_furnaces_sales":"Programmed Skip","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_furnaces_serviced_past_year":"Refused","number_of_residential_oil_fired_furnaces_serviced_past_year":"Refused","total_number_of_residential_gas_boilers_sold_2013":"8","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"4","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"0","number_of_residential_gas_boilers_tier_3_sold_2013":"4","total_number_of_residential_oil_boilers_sold_2013":"2","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"2","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_boiler_recommended":"Tier 1","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"No","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_boilers_serviced_past_year":"Less than 5","number_of_residential_oil_fired_boilers_serviced_past_year":"Less than 5","total_number_of_residential_gas_tank_water_heaters_sold_2013":"6","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"6","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"6","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"3","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"3","type_of_residential_water_heater_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_gas_tank_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_oil_tank_water_heater_recommended":"Programmed Skip","type_of_residential_gas_tankless_water_heater_recommended":"Programmed Skip","type_of_residential_condensing_gas_water_heater_recommended":"Tier 1","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_gas_tank_water_heaters_serviced_2013":"Less than 5","number_of_residential_oil_tank_water_heaters_serviced_2013":"Refused","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Refused","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Less than 5","total_number_of_residential_split_system_central_air_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_2_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_packaged_central_air_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_2_sold_2013":"Programmed Skip","type_of_residential_central_air_recommended":"Not Applicable - Question not asked in September fielding","type_of_residential_split_system_central_air_recommended":"Refused","type_of_residential_packaged_central_air_recommended":"Refused","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"No","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"No","increase_residential_central_ac_customer_demand":"No","increase_residential_central_ac_federal_standards":"No","increase_residential_central_ac_federal_tax_credits":"No","increase_residential_central_ac_rebates_and_incentives":"No","increase_residential_central_ac_hvac_business_knowledge":"No","increase_residential_central_ac_new_technology":"No","increase_residential_central_ac_other":"No","number_of_residential_central_air_serviced_past_year":"Not Applicable - Question not asked in September fielding","number_of_residential_split_system_central_air_serviced_past_year":"Refused","number_of_residential_packaged_central_air_serviced_past_year":"Refused","total_number_of_residential_split_system_heat_pump_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_packaged_heat_pump_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Programmed Skip","type_of_residential_split_system_heat_pump_recommended":"Refused","type_of_residential_packaged_heat_pump_recommended":"Refused","type_of_residential_ductless_mini_split_heat_pump_recommended":"Refused","stock_of_residential_heat_pump":"Programmed Skip","store_purchase_of_residential_heat_pump":"Programmed Skip","distributor_order_of_residential_heat_pump":"Programmed Skip","manufacturer_order_of_residential_heat_pump":"Programmed Skip","other_source_of_residential_heat_pump":"Programmed Skip","increase_residential_heat_pumps_equipment_costs_fall":"No","increase_residential_heat_pumps_customer_demand":"No","increase_residential_heat_pumps_federal_standards":"No","increase_residential_heat_pumps_federal_tax_credits":"No","increase_residential_heat_pumps_rebates_and_incentives":"No","increase_residential_heat_pumps_hvac_business_knowledge":"No","increase_residential_heat_pumps_new_technology":"No","increase_residential_heat_pumps_other":"No","number_of_residential_split_system_heat_pumps_serviced_past_year":"Refused","number_of_residential_packaged_heat_pumps_serviced_past_year":"Refused","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Refused","observed_increase_in_early_retirement_of_equipment":"Yes","early_retirement_by_percentage_of_units_residential_furnaces":"0%","early_retirement_by_percentage_of_units_residential_boilers":"0.25%","early_retirement_by_percentage_of_units_tank_water_heaters":"0.5%","early_retirement_by_percentage_of_units_tankless_water_heaters":"0.5%","early_retirement_by_percentage_of_units_central_air_conditioners":"0%","early_retirement_by_percentage_of_units_heat_pumps":"0%","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"2","number_of_boiler_reset_controls_installed_past_year":"2","percentage_furnace_sales_oil_to_gas_conversions_past_year":"Programmed Skip","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"Programmed Skip","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"Affirmative answer; source is used","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Affirmative answer; training is required","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Sometimes done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Sometimes conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.1%","awareness_of_new_federal_standards_for_non_electric_heating":"Not sure","awareness_of_new_federal_standards_for_water_heaters":"Not sure"},
{":id":"row-5wcs~rh6e.zz8b",":version":"rv-jmme~2qjx.t7zh",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"24","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Erie","contractor_size_small_10_large":"Large","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does not sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.95%","percentage_of_residential_business_multifamily_low_rise":"0.05%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"27","residential_customers_county_1":"Erie County","residential_customers_county_2":"Niagara County","residential_customers_county_3":"Genesee County","residential_customers_county_4":"Livingston County","residential_customers_county_5":"Jefferson County","number_of_full_time_employees_in_new_york":"18","number_of_part_time_employees_in_new_york":"3","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Somewhat familiar","total_number_of_residential_gas_furnaces_sold_2013":"700","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"50","number_of_residential_gas_furnaces_tier_1_sold_2013":"50","number_of_residential_gas_furances_tier_2_sold_2013":"50","number_of_residential_gas_furnaces_tier_3_sold_2013":"550","total_number_of_residential_oil_furnaces_sold_2013":"0","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"0","number_of_residential_oil_furnaces_tier_1_sold_2013":"0","type_of_residential_furnace_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"No","store_purchase_of_residential_furnaces":"Yes","distributor_order_of_residential_furnaces":"No","manufacturer_order_of_residential_furnaces":"No","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Yes","increase_residential_furnaces_equipment_costs_fall":"No","increase_residential_furnaces_customer_demand":"Yes","increase_residential_furnaces_federal_standards":"No","increase_residential_furnaces_federal_tax_credits":"No","increase_residential_furnaces_rebates_and_incentives":"No","increase_residential_furnaces_hvac_business_knowledge":"No","increase_residential_furnaces_new_technology":"No","increase_residential_furnaces_other":"Yes","number_of_residential_furnaces_serviced_past_year":"More than 100","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"10","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"5","number_of_residential_gas_boilers_tier_1_sold_2013":"0","number_of_residential_gas_boilers_tier_2_sold_2013":"5","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"21 to 50","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"12","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"12","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"3","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"3","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"0","type_of_residential_water_heater_recommended":"Standard efficiency","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"No","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"5 to 20","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"200","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"186","number_of_residential_split_system_central_air_tier_1_sold_2013":"10","number_of_residential_split_system_central_air_tier_2_sold_2013":"2","number_of_residential_split_system_central_air_tier_3_sold_2013":"2","total_number_of_residential_packaged_central_air_sold_2013":"0","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"0","number_of_residential_packaged_central_air_tier_1_sold_2013":"0","number_of_residential_packaged_central_air_tier_2_sold_2013":"0","type_of_residential_central_air_recommended":"Tier 1","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"No","store_purchase_of_residential_central_air":"No","distributor_order_of_residential_central_air":"Yes","manufacturer_order_of_residential_central_air":"No","other_source_of_residential_central_air":"No","expect_increase_in_efficient_residential_central_ac_sales":"No","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"More than 100","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_packaged_heat_pump_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Programmed Skip","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"1","number_of_wi_fi_thermostats_installed_past_year":"3","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"0.01%","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"Affirmative answer; source is used","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"Yes","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Extremely proficient","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Extremely proficient","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Always done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Often done","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Always done","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Often done","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Rarely conducted","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Often conducted","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Often conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.03%","awareness_of_new_federal_standards_for_non_electric_heating":"Yes","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-j45b-ffpr_z36h",":version":"rv-ncy8~gwfb-gdz7",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"25","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Suffolk","contractor_size_small_10_large":"Small","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does not sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does not sell equipment type","heat_pump_sales_to_single_family_residential":"Does not sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does not sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does not repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does not repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"1%","percentage_of_residential_business_multifamily_low_rise":"0%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"10","residential_customers_county_1":"Suffolk County","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"1","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_1_sold_2013":"Programmed Skip","number_of_residential_gas_furances_tier_2_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_oil_furnaces_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_tier_1_sold_2013":"Programmed Skip","type_of_residential_furnace_recommended":"Programmed Skip","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"Programmed Skip","store_purchase_of_residential_furnaces":"Programmed Skip","distributor_order_of_residential_furnaces":"Programmed Skip","manufacturer_order_of_residential_furnaces":"Programmed Skip","other_source_of_residential_furnaces":"Programmed Skip","expect_increase_in_efficient_residential_furnaces_sales":"Programmed Skip","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"Programmed Skip","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"20","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_gas_boilers_tier_1_sold_2013":"2","number_of_residential_gas_boilers_tier_2_sold_2013":"18","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"3","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"1","number_of_residential_oil_boilers_tier_1_sold_2013":"2","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"Yes","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"Yes","increase_residential_boilers_other":"Yes","number_of_residential_boilers_serviced_past_year":"21 to 50","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"3","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"3","total_number_of_residential_oil_tank_water_heaters_sold_2013":"0","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"20","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"0","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"20","type_of_residential_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"Yes","increase_residential_non_electric_water_heaters_other":"No","number_of_residential_non_electric_water_heaters_serviced_past_year":"Less than 5","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_2_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_packaged_central_air_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_2_sold_2013":"Programmed Skip","type_of_residential_central_air_recommended":"Programmed Skip","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"Programmed Skip","store_purchase_of_residential_central_air":"Programmed Skip","distributor_order_of_residential_central_air":"Programmed Skip","manufacturer_order_of_residential_central_air":"Programmed Skip","other_source_of_residential_central_air":"Programmed Skip","expect_increase_in_efficient_residential_central_ac_sales":"Programmed Skip","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"Programmed Skip","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_packaged_heat_pump_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Programmed Skip","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"0","number_of_wi_fi_thermostats_installed_past_year":"1","number_of_boiler_reset_controls_sold_past_year":"Programmed Skip","number_of_boiler_reset_controls_installed_past_year":"Programmed Skip","percentage_furnace_sales_oil_to_gas_conversions_past_year":"Programmed Skip","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.05%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Very proficient","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Often done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Usually not done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Usually Not Conducted","familiarity_with_non_electric_heating_programs":"Very familiar","percentage_of_equipment_incentivized_by_programs":"0.98%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-ngm2.vn22.y4gw",":version":"rv-fxru.ty8a.a6cj",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"26","month_of_survey_completion":"July","survey_completion":"0","contractor_county":"Rockland","contractor_size_small_10_large":"Large","contractor_climate_zone":"5","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does sell equipment type","heat_pump_sales_to_single_family_residential":"Does not sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does not sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does not repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"1%","percentage_of_residential_business_multifamily_low_rise":"0%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"30","residential_customers_county_1":"Rockland County","residential_customers_county_2":"Westchester County","residential_customers_county_3":"Orange County","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"Refused","number_of_part_time_employees_in_new_york":"Refused","number_of_seasonal_employees_in_new_york":"Refused","familiarity_with_tiered_efficiency_levels":"Refused","total_number_of_residential_gas_furnaces_sold_2013":"Refused","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_1_sold_2013":"Refused","number_of_residential_gas_furances_tier_2_sold_2013":"Refused","number_of_residential_gas_furnaces_tier_3_sold_2013":"Refused","total_number_of_residential_oil_furnaces_sold_2013":"Refused","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_furnaces_tier_1_sold_2013":"Refused","type_of_residential_furnace_recommended":"Refused","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"Refused","store_purchase_of_residential_furnaces":"Refused","distributor_order_of_residential_furnaces":"Refused","manufacturer_order_of_residential_furnaces":"Refused","other_source_of_residential_furnaces":"No","expect_increase_in_efficient_residential_furnaces_sales":"Refused","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"Programmed Skip","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"Refused","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_boilers_tier_1_sold_2013":"Refused","number_of_residential_gas_boilers_tier_2_sold_2013":"Refused","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"Refused","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_boilers_tier_1_sold_2013":"Programmed Skip","type_of_residential_boiler_recommended":"Programmed Skip","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"Refused","store_purchase_of_residential_boilers":"Refused","distributor_order_of_residential_boilers":"Refused","manufacturer_order_of_residential_boilers":"Refused","other_source_of_residential_boilers":"Refused","expect_increase_in_efficient_residential_boilers_sales":"Programmed Skip","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"Refused","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Programmed Skip","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"Refused","store_purchase_of_residential_non_electric_water_heaters":"Refused","distributor_order_of_residential_non_electric_water_heaters":"Refused","manufacturer_order_of_residential_non_electric_water_heaters":"Refused","other_source_of_residential_non_electric_water_heaters":"Refused","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Refused","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"Refused","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"Refused","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_1_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_2_sold_2013":"Refused","number_of_residential_split_system_central_air_tier_3_sold_2013":"Refused","total_number_of_residential_packaged_central_air_sold_2013":"Refused","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_1_sold_2013":"Refused","number_of_residential_packaged_central_air_tier_2_sold_2013":"Refused","type_of_residential_central_air_recommended":"Refused","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"Refused","store_purchase_of_residential_central_air":"Refused","distributor_order_of_residential_central_air":"Refused","manufacturer_order_of_residential_central_air":"Refused","other_source_of_residential_central_air":"Refused","expect_increase_in_efficient_residential_central_ac_sales":"Programmed Skip","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"Refused","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_packaged_heat_pump_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Programmed Skip","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"Refused","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"Programmed Skip","number_of_boiler_reset_controls_installed_past_year":"Programmed Skip","percentage_furnace_sales_oil_to_gas_conversions_past_year":"Programmed Skip","percentage_boiler_sales_oil_to_gas_conversion_past_year":"Programmed Skip","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"Programmed Skip","percentage_water_heaters_sold_with_heat_pump_past_year":"Programmed Skip","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"Refused","required_technician_training":"Refused","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Refused","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Refused","company_skill_level_sizing_new_systems":"Refused","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Refused","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Refused","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Refused","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Refused","familiarity_with_non_electric_heating_programs":"Refused","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"Refused","awareness_of_new_federal_standards_for_water_heaters":"Programmed Skip"},
{":id":"row-pvsn_ujws.ptan",":version":"rv-ikgq_vkj3~fqt3",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"27","month_of_survey_completion":"July","survey_completion":"1","contractor_county":"Wyoming","contractor_size_small_10_large":"Small","contractor_climate_zone":"6","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does not sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does not sell equipment type","heat_pump_sales_to_single_family_residential":"Does not sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does not sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does not repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does not repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does not repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"1%","percentage_of_residential_business_multifamily_low_rise":"0%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"44","residential_customers_county_1":"Nassau County","residential_customers_county_2":"Suffolk County","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"2","number_of_part_time_employees_in_new_york":"0","number_of_seasonal_employees_in_new_york":"0","familiarity_with_tiered_efficiency_levels":"Very familiar","total_number_of_residential_gas_furnaces_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_1_sold_2013":"Programmed Skip","number_of_residential_gas_furances_tier_2_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_oil_furnaces_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_tier_1_sold_2013":"Programmed Skip","type_of_residential_furnace_recommended":"Programmed Skip","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"Programmed Skip","store_purchase_of_residential_furnaces":"Programmed Skip","distributor_order_of_residential_furnaces":"Programmed Skip","manufacturer_order_of_residential_furnaces":"Programmed Skip","other_source_of_residential_furnaces":"Programmed Skip","expect_increase_in_efficient_residential_furnaces_sales":"Programmed Skip","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"Programmed Skip","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"30","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"2","number_of_residential_gas_boilers_tier_1_sold_2013":"19","number_of_residential_gas_boilers_tier_2_sold_2013":"9","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"1","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"1","type_of_residential_boiler_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"No","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"Yes","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"No","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"5 to 20","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"10","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"10","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"0","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"0","total_number_of_residential_oil_tank_water_heaters_sold_2013":"1","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"1","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"0","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Tier 2 or Tier 3 if available (Highest Efficiency)","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"No","store_purchase_of_residential_non_electric_water_heaters":"No","distributor_order_of_residential_non_electric_water_heaters":"Yes","manufacturer_order_of_residential_non_electric_water_heaters":"No","other_source_of_residential_non_electric_water_heaters":"No","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Yes","increase_residential_non_electric_water_heaters_equipment_costs_fall":"No","increase_residential_non_electric_water_heaters_customer_demand":"Yes","increase_residential_non_electric_water_heaters_federal_standards":"No","increase_residential_non_electric_water_heaters_federal_tax_credits":"No","increase_residential_non_electric_water_heaters_rebates_and_incentives":"No","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"No","increase_residential_non_electric_water_heaters_new_technology":"No","increase_residential_non_electric_water_heaters_other":"Yes","number_of_residential_non_electric_water_heaters_serviced_past_year":"5 to 20","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_2_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_packaged_central_air_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_2_sold_2013":"Programmed Skip","type_of_residential_central_air_recommended":"Programmed Skip","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"Programmed Skip","store_purchase_of_residential_central_air":"Programmed Skip","distributor_order_of_residential_central_air":"Programmed Skip","manufacturer_order_of_residential_central_air":"Programmed Skip","other_source_of_residential_central_air":"Programmed Skip","expect_increase_in_efficient_residential_central_ac_sales":"Programmed Skip","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"Programmed Skip","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_packaged_heat_pump_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Programmed Skip","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"No","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"3","number_of_boiler_reset_controls_installed_past_year":"3","percentage_furnace_sales_oil_to_gas_conversions_past_year":"Programmed Skip","percentage_boiler_sales_oil_to_gas_conversion_past_year":"0.3%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"0.45%","percentage_water_heaters_sold_with_heat_pump_past_year":"0%","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"Affirmative answer; source is used","industry_reference_none":"No, or source not mentioned","required_technician_training":"Yes","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Affirmative answer; training is required","required_technician_certification":"No","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Yes","company_skill_level_sizing_new_systems":"Extremely proficient","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Extremely proficient","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Always done","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Always done","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Always done","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Always conducted","familiarity_with_non_electric_heating_programs":"Somewhat familiar","percentage_of_equipment_incentivized_by_programs":"0.5%","awareness_of_new_federal_standards_for_non_electric_heating":"No","awareness_of_new_federal_standards_for_water_heaters":"No"},
{":id":"row-pmwa-pjti_zhch",":version":"rv-nnqh-p7yq_uykp",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"28","month_of_survey_completion":"July","survey_completion":"0","contractor_county":"Suffolk","contractor_size_small_10_large":"Large","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does not sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does not sell equipment type","heat_pump_sales_to_single_family_residential":"Does not sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does not sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does not repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does not repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does not repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"1%","percentage_of_residential_business_multifamily_low_rise":"0%","percentage_of_residential_business_multifamily_high_rise":"0%","years_providing_hvac_to_new_york":"60","residential_customers_county_1":"Refused","residential_customers_county_2":"No more counties mentioned","residential_customers_county_3":"No more counties mentioned","residential_customers_county_4":"No more counties mentioned","residential_customers_county_5":"No more counties mentioned","number_of_full_time_employees_in_new_york":"Refused","number_of_part_time_employees_in_new_york":"Refused","number_of_seasonal_employees_in_new_york":"Refused","familiarity_with_tiered_efficiency_levels":"Refused","total_number_of_residential_gas_furnaces_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_1_sold_2013":"Programmed Skip","number_of_residential_gas_furances_tier_2_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_oil_furnaces_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_tier_1_sold_2013":"Programmed Skip","type_of_residential_furnace_recommended":"Programmed Skip","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"Programmed Skip","store_purchase_of_residential_furnaces":"Programmed Skip","distributor_order_of_residential_furnaces":"Programmed Skip","manufacturer_order_of_residential_furnaces":"Programmed Skip","other_source_of_residential_furnaces":"Programmed Skip","expect_increase_in_efficient_residential_furnaces_sales":"Programmed Skip","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"Programmed Skip","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"Refused","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_boilers_tier_1_sold_2013":"Refused","number_of_residential_gas_boilers_tier_2_sold_2013":"Refused","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"Refused","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_boilers_tier_1_sold_2013":"Refused","type_of_residential_boiler_recommended":"Refused","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"Refused","store_purchase_of_residential_boilers":"Refused","distributor_order_of_residential_boilers":"Refused","manufacturer_order_of_residential_boilers":"Refused","other_source_of_residential_boilers":"Refused","expect_increase_in_efficient_residential_boilers_sales":"Programmed Skip","increase_residential_boilers_equipment_costs_fall":"Programmed Skip","increase_residential_boilers_customer_demand":"Programmed Skip","increase_residential_boilers_federal_standards":"Programmed Skip","increase_residential_boilers_federal_tax_credits":"Programmed Skip","increase_residential_boilers_rebates_and_incentives":"Programmed Skip","increase_residential_boilers_hvac_business_knowledge":"Programmed Skip","increase_residential_boilers_new_technology":"Programmed Skip","increase_residential_boilers_other":"Programmed Skip","number_of_residential_boilers_serviced_past_year":"Refused","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Programmed Skip","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"Refused","store_purchase_of_residential_non_electric_water_heaters":"Refused","distributor_order_of_residential_non_electric_water_heaters":"Refused","manufacturer_order_of_residential_non_electric_water_heaters":"Refused","other_source_of_residential_non_electric_water_heaters":"Refused","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Refused","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"Refused","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_2_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_packaged_central_air_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_2_sold_2013":"Programmed Skip","type_of_residential_central_air_recommended":"Refused","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"Programmed Skip","store_purchase_of_residential_central_air":"Programmed Skip","distributor_order_of_residential_central_air":"Programmed Skip","manufacturer_order_of_residential_central_air":"Programmed Skip","other_source_of_residential_central_air":"Programmed Skip","expect_increase_in_efficient_residential_central_ac_sales":"Programmed Skip","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"Refused","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_packaged_heat_pump_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Programmed Skip","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Programmed Skip","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Programmed Skip","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"Refused","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Programmed Skip","number_of_wi_fi_thermostats_installed_past_year":"Programmed Skip","number_of_boiler_reset_controls_sold_past_year":"Programmed Skip","number_of_boiler_reset_controls_installed_past_year":"Programmed Skip","percentage_furnace_sales_oil_to_gas_conversions_past_year":"Programmed Skip","percentage_boiler_sales_oil_to_gas_conversion_past_year":"Programmed Skip","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"Programmed Skip","percentage_water_heaters_sold_with_heat_pump_past_year":"Programmed Skip","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"Refused","required_technician_training":"Refused","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Refused","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Refused","company_skill_level_sizing_new_systems":"Refused","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Refused","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Refused","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Refused","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Refused","familiarity_with_non_electric_heating_programs":"Refused","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"Refused","awareness_of_new_federal_standards_for_water_heaters":"Programmed Skip"},
{":id":"row-ked3_t9cz.ggtn",":version":"rv-dp3z~5ebe.dc4z",":created_at":"2015-07-28T19:36:13.849Z",":updated_at":"2015-07-28T19:36:13.849Z","unique_case_id":"29","month_of_survey_completion":"July","survey_completion":"0","contractor_county":"Kings","contractor_size_small_10_large":"Small","contractor_climate_zone":"4","speaking_with_employee_most_familiar_hvac_sales_practices":"Yes","hvac_sales_to_single_family_residential":"Yes","residential_furnace_sales_to_single_family_residential":"Does not sell equipment type","residential_boiler_sales_to_single_family_residential":"Does sell equipment type","tank_water_heater_sales_to_single_family_residential":"Does sell equipment type","tankless_water_heater_sales_to_single_family_residential":"Does sell equipment type","central_air_sales_to_single_family_residential":"Does not sell equipment type","heat_pump_sales_to_single_family_residential":"Does sell equipment type","wi_fi_thermostat_sales_to_single_family_residential":"Does sell equipment type","boiler_reset_control_sales_to_single_family_residential":"Does sell equipment type","no_sales_to_single_family_residential":"Does not sell equipment type","residential_furnace_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_boilers_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tank_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","tankless_water_heater_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","central_air_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","heat_pump_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","wi_fi_thermostat_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","boiler_reset_control_sales_and_installations_to_single_family_residential":"Does sell and install equipment type ","no_sales_and_installations_to_single_family_residential":"Does not sell and install equipment type ","residential_furnace_maintenance_to_single_family_residential":"Does not repair equipment type","residential_boiler_maintenance_to_single_family_residential":"Does repair equipment type","tank_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","tankless_water_heater_maintenance_to_single_family_residential":"Does repair equipment type","central_air_maintenance_to_single_family_residential":"Does not repair equipment type","heat_pump_maintenance_to_single_family_residential":"Does not repair equipment type","wi_fi_thermostat_maintenance_to_single_family_residential":"Does not repair equipment type","percentage_of_residential_business_single_family":"0.1%","percentage_of_residential_business_multifamily_low_rise":"0.15%","percentage_of_residential_business_multifamily_high_rise":"0.75%","years_providing_hvac_to_new_york":"22","residential_customers_county_1":"Kings County","residential_customers_county_2":"Queens County","residential_customers_county_3":"Bronx County","residential_customers_county_4":"Nassau County","residential_customers_county_5":"New York County","number_of_full_time_employees_in_new_york":"Refused","number_of_part_time_employees_in_new_york":"Refused","number_of_seasonal_employees_in_new_york":"Refused","familiarity_with_tiered_efficiency_levels":"Not too familiar","total_number_of_residential_gas_furnaces_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_1_sold_2013":"Programmed Skip","number_of_residential_gas_furances_tier_2_sold_2013":"Programmed Skip","number_of_residential_gas_furnaces_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_oil_furnaces_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_oil_furnaces_tier_1_sold_2013":"Programmed Skip","type_of_residential_furnace_recommended":"Programmed Skip","type_of_residential_gas_furnace_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_furnace_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_furnaces":"Programmed Skip","store_purchase_of_residential_furnaces":"Programmed Skip","distributor_order_of_residential_furnaces":"Programmed Skip","manufacturer_order_of_residential_furnaces":"Programmed Skip","other_source_of_residential_furnaces":"Programmed Skip","expect_increase_in_efficient_residential_furnaces_sales":"Programmed Skip","increase_residential_furnaces_equipment_costs_fall":"Programmed Skip","increase_residential_furnaces_customer_demand":"Programmed Skip","increase_residential_furnaces_federal_standards":"Programmed Skip","increase_residential_furnaces_federal_tax_credits":"Programmed Skip","increase_residential_furnaces_rebates_and_incentives":"Programmed Skip","increase_residential_furnaces_hvac_business_knowledge":"Programmed Skip","increase_residential_furnaces_new_technology":"Programmed Skip","increase_residential_furnaces_other":"Programmed Skip","number_of_residential_furnaces_serviced_past_year":"Programmed Skip","number_of_residential_gas_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_furnaces_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_boilers_sold_2013":"105","number_of_residential_gas_boilers_not_high_efficiency_sold_2013":"104","number_of_residential_gas_boilers_tier_1_sold_2013":"1","number_of_residential_gas_boilers_tier_2_sold_2013":"0","number_of_residential_gas_boilers_tier_3_sold_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_oil_boilers_sold_2013":"0","number_of_residential_oil_boilers_not_high_efficiency_sold_2013":"0","number_of_residential_oil_boilers_tier_1_sold_2013":"0","type_of_residential_boiler_recommended":"Standard efficiency","type_of_residential_gas_boiler_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_boiler_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_boilers":"Yes","store_purchase_of_residential_boilers":"No","distributor_order_of_residential_boilers":"No","manufacturer_order_of_residential_boilers":"No","other_source_of_residential_boilers":"No","expect_increase_in_efficient_residential_boilers_sales":"Yes","increase_residential_boilers_equipment_costs_fall":"No","increase_residential_boilers_customer_demand":"No","increase_residential_boilers_federal_standards":"No","increase_residential_boilers_federal_tax_credits":"No","increase_residential_boilers_rebates_and_incentives":"No","increase_residential_boilers_hvac_business_knowledge":"No","increase_residential_boilers_new_technology":"Yes","increase_residential_boilers_other":"No","number_of_residential_boilers_serviced_past_year":"More than 100","number_of_residential_gas_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_fired_boilers_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_gas_tank_water_heaters_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_1_sold_2013":"Refused","number_of_residential_gas_tank_water_heaters_tier_2_sold_2013":"Refused","total_number_of_residential_oil_tank_water_heaters_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_oil_tank_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_gas_tankless_water_heaters_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_gas_tankless_water_heaters_tier_1_sold_2013":"Refused","total_number_of_residential_condensing_gas_water_heaters_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_not_high_efficiency_sold_2013":"Refused","number_of_residential_condensing_gas_water_heaters_tier_1_sold_2013":"Refused","type_of_residential_water_heater_recommended":"Refused","type_of_residential_gas_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_oil_tank_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_gas_tankless_water_heater_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_condensing_gas_water_heater_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_non_electric_water_heaters":"Refused","store_purchase_of_residential_non_electric_water_heaters":"Refused","distributor_order_of_residential_non_electric_water_heaters":"Refused","manufacturer_order_of_residential_non_electric_water_heaters":"Refused","other_source_of_residential_non_electric_water_heaters":"Refused","expect_increase_in_efficient_residential_non_electric_water_heater_sales":"Refused","increase_residential_non_electric_water_heaters_equipment_costs_fall":"Programmed Skip","increase_residential_non_electric_water_heaters_customer_demand":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_standards":"Programmed Skip","increase_residential_non_electric_water_heaters_federal_tax_credits":"Programmed Skip","increase_residential_non_electric_water_heaters_rebates_and_incentives":"Programmed Skip","increase_residential_non_electric_water_heaters_hvac_business_knowledge":"Programmed Skip","increase_residential_non_electric_water_heaters_new_technology":"Programmed Skip","increase_residential_non_electric_water_heaters_other":"Programmed Skip","number_of_residential_non_electric_water_heaters_serviced_past_year":"Refused","number_of_residential_gas_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_oil_tank_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_gas_tankless_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","number_of_residential_condensing_gas_water_heaters_serviced_2013":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_central_air_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_2_sold_2013":"Programmed Skip","number_of_residential_split_system_central_air_tier_3_sold_2013":"Programmed Skip","total_number_of_residential_packaged_central_air_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_not_high_efficiency_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_1_sold_2013":"Programmed Skip","number_of_residential_packaged_central_air_tier_2_sold_2013":"Programmed Skip","type_of_residential_central_air_recommended":"Refused","type_of_residential_split_system_central_air_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_central_air_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_central_air":"Refused","store_purchase_of_residential_central_air":"Refused","distributor_order_of_residential_central_air":"Refused","manufacturer_order_of_residential_central_air":"Refused","other_source_of_residential_central_air":"Refused","expect_increase_in_efficient_residential_central_ac_sales":"Refused","increase_residential_central_ac_equipment_costs_fall":"Programmed Skip","increase_residential_central_ac_customer_demand":"Programmed Skip","increase_residential_central_ac_federal_standards":"Programmed Skip","increase_residential_central_ac_federal_tax_credits":"Programmed Skip","increase_residential_central_ac_rebates_and_incentives":"Programmed Skip","increase_residential_central_ac_hvac_business_knowledge":"Programmed Skip","increase_residential_central_ac_new_technology":"Programmed Skip","increase_residential_central_ac_other":"Programmed Skip","number_of_residential_central_air_serviced_past_year":"Refused","number_of_residential_split_system_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_central_air_serviced_past_year":"Not Applicable - Question not asked in July fielding","total_number_of_residential_split_system_heat_pump_sold_2013":"Refused","number_of_residential_split_system_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_split_system_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_packaged_heat_pump_sold_2013":"Refused","number_of_residential_packaged_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_packaged_heat_pump_tier_2_sold_2014":"Refused","total_number_of_residential_ductless_mini_split_heat_pump_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_not_high_efficiency_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_1_sold_2013":"Refused","number_of_residential_ductless_mini_split_heat_pump_tier_2_sold_2014":"Refused","type_of_residential_split_system_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_packaged_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","type_of_residential_ductless_mini_split_heat_pump_recommended":"Not Applicable - Question not asked in July fielding","stock_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","store_purchase_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","distributor_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","manufacturer_order_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","other_source_of_residential_heat_pump":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_equipment_costs_fall":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_customer_demand":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_standards":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_federal_tax_credits":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_rebates_and_incentives":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_hvac_business_knowledge":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_new_technology":"Not Applicable - Question not asked in July fielding","increase_residential_heat_pumps_other":"Not Applicable - Question not asked in July fielding","number_of_residential_split_system_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_packaged_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","number_of_residential_ductless_mini_split_heat_pumps_serviced_past_year":"Not Applicable - Question not asked in July fielding","observed_increase_in_early_retirement_of_equipment":"Refused","early_retirement_by_percentage_of_units_residential_furnaces":"Programmed Skip","early_retirement_by_percentage_of_units_residential_boilers":"Programmed Skip","early_retirement_by_percentage_of_units_tank_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_tankless_water_heaters":"Programmed Skip","early_retirement_by_percentage_of_units_central_air_conditioners":"Programmed Skip","early_retirement_by_percentage_of_units_heat_pumps":"Programmed Skip","number_of_wi_fi_thermostats_sold_past_year":"Refused","number_of_wi_fi_thermostats_installed_past_year":"Refused","number_of_boiler_reset_controls_sold_past_year":"Refused","number_of_boiler_reset_controls_installed_past_year":"Refused","percentage_furnace_sales_oil_to_gas_conversions_past_year":"Programmed Skip","percentage_boiler_sales_oil_to_gas_conversion_past_year":"1%","percentage_gas_water_heaters_sold_oil_to_gas_conversion_past_year":"Refused","percentage_water_heaters_sold_with_heat_pump_past_year":"Refused","industry_reference_acca":"No, or source not mentioned","industry_reference_ashrae":"No, or source not mentioned","industry_reference_phcc":"No, or source not mentioned","industry_reference_nate":"No, or source not mentioned","industry_reference_bpi":"No, or source not mentioned","industry_reference_other":"No, or source not mentioned","industry_reference_none":"No, or source not mentioned","required_technician_training":"Refused","required_technician_training_electrical":"Answer not chosen","required_technician_training_plumbing":"Answer not chosen","required_technician_training_acca":"Answer not chosen","required_technician_training_ahri":"Answer not chosen","required_technician_training_utility_sponsored":"Answer not chosen","required_technician_training_other":"Answer not chosen","required_technician_certification":"Refused","required_technician_certification_nate":"Answer not chosen","required_technician_certification_bpi":"Answer not chosen","required_technician_certification_epa_hvac":"Answer not chosen","required_technician_certification_other":"Answer not chosen","effect_of_unnatural_weather_event_on_2013_sales":"Refused","company_skill_level_sizing_new_systems":"Refused","company_skill_level_air_distribution_systems":"Refused","company_skill_level_system_efficiencies":"Refused","company_skill_level_system_refrigerant":"Refused","event_frequency_level_during_new_residential_hvac_installation_ventilation_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_heating_calculations":"Refused","event_frequency_level_during_new_residential_hvac_installation_ensure_load_equipment_size":"Refused","event_frequency_level_during_new_residential_hvac_installation_confirm_hvac_equipment_match":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_blower_unit_airflow":"Refused","event_frequency_level_during_new_residential_hvac_installation_indoor_heat_exchanger_water_flow":"Refused","event_frequency_level_during_new_residential_hvac_installation_hvac_refrigerant_charge":"Refused","event_frequency_level_during_new_residential_hvac_installation_duck_leakage_tests":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_duct_pressurization":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_airflows":"Refused","test_frequency_level_during_residential_hvac_installation_or_service_water_flows":"Refused","familiarity_with_non_electric_heating_programs":"Refused","percentage_of_equipment_incentivized_by_programs":"Programmed Skip","awareness_of_new_federal_standards_for_non_electric_heating":"Refused","awareness_of_new_federal_standards_for_water_heaters":"Refused"}
]
