NOTE: The 311 dataset is currently showing incorrect values in the "Agency Name" column. Please use the "Agency" column in the interim while this is being resolved.

All 311 Service Requests from 2010 to present. This information is automatically updated daily.

NYC Wi-Fi Hotspot Locations Wi-Fi Providers:
CityBridge, LLC (Free Beta): LinkNYC 1 gigabyte (GB), Free Wi-Fi Internet Kiosks
Spot On Networks (Free) NYC HOUSING AUTHORITY (NYCHA) Properties
Fiberless (Free): Wi-Fi access on Governors Island Free - up to 5 Mbps for users as the part of Governors Island Trust Governors Island Connectivity Challenge
AT&T (Free): Wi-Fi access is free for all users at all times.
Partners: In several parks, the NYC partner organizations provide publicly accessible Wi-Fi. Visit these parks to learn more information about their Wi-Fi service and how to connect.
Cable (Limited-Free): In NYC Parks provided by NYC DoITT Cable television franchisees.
ALTICEUSA previously known as “Cablevision” and SPECTRUM previously known as “Time Warner Cable” (Limited Free) Connect for 3 free 10 minute sessions every 30 days or purchase a 99 cent day pass through midnight. Wi-Fi service is free at all times to Cablevision’s Optimum Online and Time Warner Cable broadband subscribers.
Wi-Fi Provider: Chelsea Wi-Fi (Free) Wi-Fi access is free for all users at all times.
Chelsea Improvement Company has partnered with Google to provide Wi-Fi a free wireless Internet zone, a broadband region bounded by West 19th Street, Gansevoort Street, Eighth Avenue, and the High Line Park.
Wi-Fi Provider: Downtown Brooklyn Wi-Fi (Free)
The Downtown Brooklyn Partnership - the New York City Economic Development Corporation to provide Wi-Fi to the area bordered by Schermerhorn Street, Cadman Plaza West, Flatbush Avenue, and Tillary Street, along with select public spaces in the NYCHA Ingersoll and Whitman Houses.
Wi-Fi Provider: Manhattan Downtown Alliance Wi-Fi (Free)
Lower Manhattan Several public spaces all along Water Street, Front Street and the East River Esplanade south of Fulton Street and in several other locations throughout Lower Manhattan.
Wi-Fi Provider: Harlem Wi-Fi (Free)
The network will extend 95 city blocks, from 110th to 138th Streets between Frederick Douglass Boulevard and Madison Avenue is the free outdoor public wireless network.
Wi-Fi Provider: Transit Wireless (Free)
Wi-Fi Services in the New York City subway system is available in certain underground stations. For more information visit http://www.transitwireless.com/stations/.
Wi-Fi Provider: Public Pay Telephone Franchisees (Free)
Using existing payphone infrastructure, the City of New York has teamed up with private partners to provide free Wi-Fi service at public payphone kiosks across the five boroughs at no cost to taxpayers.
Wi-Fi Provider: New York Public Library
Using Wireless Internet Access (Wi-Fi): All Library locations offer free wireless access (Wi-Fi) in public areas at all times the libraries are open.
Connecting to the Library's Wireless Network
•You must have a computer or other device equipped with an 802.11b-compatible wireless card.
•Using your computer's network utilities, look for the wireless network named "NYPL."
•The "NYPL" wireless network does not require a password to connect.
Limitations and Disclaimers Regarding Wireless Access
•The Library's wireless network is not secure. Information sent from or to your laptop can be captured by anyone else with a wireless device and the appropriate software, within three hundred feet.
•Library staff is not able to provide technical assistance and no guarantee can be provided that you will be able to make a wireless connection.
•The Library assumes no responsibility for the safety of equipment or for laptop configurations, security, or data files resulting from connection to the Library's network

This map shows locations where a LinkNYC kiosk has been approved and installed.
It includes sites that have replaced public pay telephones (PPT) and new sites that have been reviewed by community and elected officials.

The NYC Women's Resource Network is a free, user-friendly database of over 1,000 nonprofit organizations and governmental agencies that work to advance and benefit women and families in New York City. A user can tailor their search by keyword, category, and/or borough to receive a customized listing of organizations that address their needs.

Locations of Homebase (Homeless Prevention Network) offices

Important Phone Numbers of DHS Departments

This dataset includes the daily number of families and individuals residing in the Department of Homeless Services (DHS) shelter system and the daily number of families applying to the DHS shelter system.

All 311 Requests from year 2009. This is historical data and will not be updated.

List of centers where homeless people are provided with hot meals, showers, medical help and a place to sleep

Community Facilities (Centers) that are on NYCHA property with programs either sponsored by NYCHA or by a non-NYCHA entity. All programs are open to the public. The file contains development name, address, city, state, zipcode, telephone #, sponsoring organization and contact person.

This file is updated on a need basis.

Table of homeless population by Year (for years 2009 through 2012)

Displays the total number of shelter buildings by borough and community district

LinkNYC is the City’s program to provide free high-speed Wi-Fi, nationwide calling, a dedicated 911 button, charging ports for mobile devices, and access to social services. The City has recently begun to roll out a new and improved design of the original LinkNYC kiosk: Link5G. This new design will provide all of the amenities of LinkNYC kiosks, with the added benefit of 4G and 5G connectivity to enhance mobile telecommunications networks. This dataset lists proposed new locations for LinkNYC kiosks that are currently open for public comment.

Volunteer Opportunities and Finding Organizations.

Total number of enrollees in Medicaid

Monthly trend statistics on SNAP supplemental nutrition assistance program recipients.

Average response times to incidents by Year, Month, Incident classification and borough.

Presents the number of individuals for each shelter facility type by borough and community district

The NYC Women's Resource Network is a free, user-friendly database of over 1,000 nonprofit organizations and governmental agencies that work to advance and benefit women and families in New York City. A user can tailor their search by keyword, category, and/or borough to receive a customized listing of organizations that address their needs.

This is historical data.

This dataset is no longer being updated and is only here as a historical record. You can access version 2 of this dataset here, which has updated information and a new data schema. Reach out to products@nycopportunity.nyc.gov if you have any questions about the recent updates.
This dataset provides benefit, program, and resource information for over 40 health and human services available to NYC residents. The data is kept up-to-date, including the most recent applications, eligibility requirements, and application dates. Information in this dataset is used on ACCESS NYC and Growing Up NYC.

For current information, please visit Benefits and Programs API

A list of volunteer opportunities, organized by event, category of event type, organization and location.
Update Frequency: As needed

Excel table that shows abuse/neglect investigations by community district and borough.

This dataset provides a Demographic breakdown of only DYCD-funded participants within a Zip Code of NYC. The data displays the counts, and percentages of the participants in each of the following categories:
● Gender (Male, Female, Unknown)
● Ethnicity (Hispanic/Latino, non-Hispanic/non-Latino)
● Race (Pacific Islander, American Indian, Asian, White, Black, Other, Unknown)
This data is used to measure the numbers of the different population groups that are served by DYCD for a Borough, and Community.

This dataset displays demographics for the families and individuals residing in the Department of Homeless Services (DHS) shelter system.

LinkNYC is the City’s program to provide free high-speed Wi-Fi, nationwide calling, a dedicated 911 button, charging ports for mobile devices, and access to social services. The City has recently begun to roll out a new and improved design of the original LinkNYC kiosk: Link5G. This new design will provide all of the amenities of LinkNYC kiosks, with the added benefit of 4G and 5G connectivity to enhance mobile telecommunications networks. This dataset lists locations for LinkNYC kiosks plus four public payphones in the five boroughs.