This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as a complaint or commendation, and there is information provided for the agency (Buses, Subway, Long Island Rail Road, or Metro-North Railroad), the subject matter, the subject detail, the issue detail, the year, the quarter, and, if applicable, the branch/line/route.

This dataset reflects the monthly number of employee-reported incidents of workplace violence, as defined by New York State Labor Law Section 27-B, against on-duty MTA employees. This dataset divides workplace violence incidents into groupings according to New York State Penal Law Related Offenses. The same data is available in the MTA Workplace Violence Labor Law Incidents dataset, which divides the data as reported pursuant to New York State Labor Law Section 27-B.

Ridership projections for the Metropolitan Transportation Authority, developed by McKinsey & Company, to help management assess the financial impact of the COVID-19 pandemic on MTA operations.

Service alerts in the MTA system are generated to inform passengers of both scheduled and unscheduled events that affect the transit network. These events can range from planned maintenance and construction activities to unexpected incidents such as accidents, track maintenance or planned work and more. The process of creating alerts involves the continuous monitoring of the transit system, including station locations, track statuses, and external factors that might impact service. When a potential disruption is identified, an alert is generated to provide passengers with timely and accurate information about how their travel might be affected.

This dataset is obtained from the MTA’s annual budgeting process and provides a detailed breakout of the MTA’s operating expenses and revenues. Data is available for each month of a fiscal year, on an accrual basis, and is categorized by budget scenario (actuals or budgeted plan), Agency, Financial Plan Year, Expense Type, and subcategories for types of expenses or revenues.

The 2025-2044 20-Year Needs Assessment is a broad, comprehensive blueprint that outlines the MTA region's transportation capital needs for the next generation. It provides an extensive, long-term view based upon rigorous data analysis across all the MTA agencies. The MTA developed a three-part plan to for the next 20 years to achieve the transit network New Yorkers deserve. It is based on three fundamental ideas: rebuild the foundation of the system to ensure its survival, improve our network to meet 21st century needs, and expand to support future growth. This dataset includes data on the conditions of most assets in the MTA system.

This retired dataset provides financial information on total positions in Function/Department related to different MTA Agencies budgetary estimates and actuals. For a more comprehensive view of this data, please use MTA Headcount at data.ny.gov/d/ui26-n8p4.

The dataset provides financial information on total positions in Function/Occupational Group related to different MTA Agencies budgetary estimates and actuals. For a more comprehensive view of this data, please use MTA Headcount at data.ny.gov/d/ui26-n8p4.

This dataset reflects the monthly number of employee-reported incidents of workplace violence, as defined by New York State Labor Law Section 27-B, against on-duty MTA employees. This dataset divides workplace violence incidents into groupings as reported pursuant to New York State Labor Law Section 27-B. The same data is available in the MTA Workplace Violence Penal Law Incidents dataset, which divides the data according to New York State Penal Law Related Offenses.

This dataset provides actual and projected monthly headcount data, obtained from the MTA’s annual budgeting process, for each month of a fiscal year, categorized by budget scenario, Agency, function, occupational group, and segmented by non-reimbursable (NREIMB) or reimbursable (REIMB) positions.

This dataset combines Key Performance Indicator data that was reported starting with the creation of the MTA Stat performance metric dashboard in 2008 through 2021. Most of the metrics in the dataset available elsewhere on the open data portal.