Passenger Environment Survey indicators combine the results of surveys of a number of different aspects of station conditions to measure passenger comfort and convenience.

This data set includes general demographics for all persons who hold, or have recently held a: Driver License, Permit or Non-Driver Identification Card (a.k.a. credential) issued by the New York State Department of Motor Vehicles.

Bus Speeds measure how quickly buses travel along their routes. This dataset covers data from 2020 and on. For data between 2015 and 2019, use dataset https://data.ny.gov/Transportation/MTA-Bus-Speeds-2015-2019/cudb-vcni.

Wait Assessment measures how regularly trains are spaced during peak hours at selected timepoints on each line.

Wait Assessment measures how evenly buses are spaced. This dataset covers data from 2020 and on. For data between 2015 and 2019, use dataset https://data.ny.gov/Transportation/MTA-Bus-Wait-Assessment-2015-2019/bmix-dpzc.

On-Time Performance (OTP) determines how frequently a commuter train arrives at its final destination within 5 minutes and 59 seconds of its scheduled time.

Service Delivered measures the percentage of scheduled trains that are actually provided during peak hours on weekdays (7 AM to 10 AM and 4 PM to 7 PM) and weekends (10 AM to 6 PM) for a given month. This dataset covers data from 2020 and on. For data between 2015 and 2019, use dataset https://data.ny.gov/Transportation/MTA-Subway-Service-Delivered-2015-2019/32ch-sei3.

This file contains data on the number and types of vehicles that entered from each entry point on the tolled section of the Thruway with their exit points.

This dataset provides data showing the number of vehicles (including cars, buses, trucks and motorcycles) using E-ZPass that pass through each of the nine bridges and tunnels operated by the MTA each day.

This retired dataset contains information on entry/exit values for individual control areas and is posted purely for archival purposes. More detailed subway ridership data is now supported through https://data.ny.gov/Transportation/MTA-Subway-Hourly-Ridership-Beginning-February-202/wujg-7c2s.

This indicator reflects the percentage of time during each month that the average platform at accessible stations is available to passengers who need step-free access.

Mean Distance Between Failures reports how frequently bus mechanical problems cause delays.

This file contains data on the number and types of vehicles that entered from each entry point on the tolled section of the Thruway with their exit points.

Call Center Performance is measured as the percent of calls that are answered and the average speed with which those calls are answered.

Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time.

Additional Travel Time is the average time customers spend onboard a bus beyond their scheduled travel time.

Customer Journey Time Performance is the percentage of customers whose journeys are completed within 5 minutes of their scheduled time.

This dataset covers data between 2017 and 2019. For data from 2020 on, use https://data.ny.gov/Transportation/MTA-Bus-Customer-Journey-Focused-Metrics-Beginning/wrt8-4b59/about_data.

Service Delivered measures the percentage of scheduled buses that are actually provided during peak hours. This dataset covers data from 2020 and on. For data between 2015 and 2019, use dataset https://data.ny.gov/Transportation/MTA-Bus-Service-Delivered-2015-2019/tw28-zvtk.

The dataset consists of annual procurement contracts data reported by the Metropolitan Transportation Authority to the Authorities Budget Office via the Public Authorities Reporting Information System (PARIS).

This dataset consists of a set of 2D geofence polygons that are intended to capture the Manhattan CBD as defined by the MTA Reform and Traffic Mobility Act. That legislation defines it as the geographic area of Manhattan south of and inclusive of 60th Street, not including the Franklin D. Roosevelt (FDR) Drive and the West Side Highway/Route 9A, the Battery Park Underpass and any surface roadway portion of the Hugh L. Carey Tunnel that connects to West Street (the West Side Highway/Route 9A).

Major Incidents are incidents that delay 50 or more trains, which cause the most disruption to customers. This dataset covers data from 2020 and on. For data between 2015 and 2019, use dataset https://data.ny.gov/Transportation/MTA-Subway-Major-Incidents-2015-2019/ereg-mcvp.

Ride Time measures customer trip duration. Actual vs. Scheduled presents travel time variance, Average Travel Time presents the average actual trip duration, and Max Ride Time by trip distance category.

Service Delivered measures our ability to deliver the amount scheduled service and capacity versus actual service.

This file contains data on the number and types of vehicles that entered from each entry point on the tolled section of the Thruway with their exit points.