State of New York

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Author
NY Open Data
Description
This dataset is generated from the Customer Relationship Management System. This system allows the public to correspond to the MTA about complaints or commendations in a variety of categories. The dataset contains information about areas of customer service and how that service was rated.
Category
Transportation
Tags
transit, customer service, commendation, complaint
Rating
Current value: 0 out of 5
Data Provided By
Metropolitan Transportation Authority (MTA)
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Size
  • 500x425

  • 760x646

  • 950x808

Custom Size

425x425 is the minimum size

The Socrata Open Data API (SODA) provides programmatic access to this dataset including the ability to filter, query, and aggregate data. For more more information, view the API docs for this dataset or visit our developer portal

API Endpoint:

Field Names:

Agency
agency
Commendation or Complaint
commendation_or_complaint
Subject Matter
subject_matter
Subject Detail
subject_detail
Issue Detail
issue_detail
Year
year
Quarter
quarter
Branch/Line/Route
branch_line_route

Use OData to open the dataset in tools like Excel or Tableau. This provides a direct connection to the data that can be refreshed on-demand within the connected application.

Socrata OData documentation

Tableau users should select the OData v2 endpoint option.

OData V4 Endpoint:

OData V2 Endpoint:

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